Customer Service Graphic Design
Resume:
Nicole Beebe
Customer Service Professional
Guilford, CT 06437
ad5r5o@r.postjobfree.com
Working with customers for almost 17 years in a front faced role, the experience of handling customers in a variety of difficult situations has been an amazing learning experience. Customers are always provided with the best experience possible and In addition to being patient, empathetic and understanding to those with misplaced emotions, it is a mission of mine to ensure my customers happiness. I have a few unique (sometimes silly) talents. For example: I can sing the words to any song I have ever heard, but do not have a singing voice, and it’s limited to just songs. I really enjoy working with computers and graphic design. Learning is key, and in the past year I've taught myself to code and design websites. I love to learn about astrology also. I believe I would thrive in an environment where you can grow both personally and professionally. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Ulta Beauty Advisor
Ulta - Guilford, CT
September 2022 to February 2023
Cashier
Product knowledge
Stocking
Returns
Membership
Makeup professional
Seasonal
Server/Bartender
SHUTTLE MEADOW COUNTRY CLUB - Kensington, CT
September 2019 to January 2021
• Provided customers a fine dining experience.
• Worked with large parties and events.
• Charged member accounts correctly.
• Set up for large upscale events
• Bottle service
• Timed appetizers and meals accordingly
• Planned course of action before the start of dinner service for every reservation. Bar Manager
The Lyons Den - Randolph, VT
October 2015 to December 2016
• Stocked Liquor and beer.
• Pitched to different vendors about sales
• Up-selling top shelf liquors.
• Provided attentive and friendly service.
• Planned for large events or weddings.
• Scheduled all bartenders and servers.
• Handled all banks and cash.
Preschool Teacher
The Stork Club - Rocky Hill, CT
January 2012 to November 2016
• Worked from infants to preschoolers.
• Provided kids with a fun and safe learning environment.
• Created daily lesson plans that relate to the school's curriculum.
• Created specialized plans for children falling behind.
• Communicated with parents on their child's daily activities as well as their progress.
• Used creativity to develop activities for children.
• Knowledge of all allergies and medical conditions of children,
• Certified in CPR and emergency medical training for children.
• Planned field trips and events for kids.
Bartender and Server
COMIX COMEDY CLUB - Mashantucket, CT
December 2010 to January 2012
• Created delicious drinks that are flashy.
• Served VIP for famous clients.
• Correctly took food and drink orders of 20 tables of 2, all before the show starts.
• Maintained drink and food orders of customers throughout show.
• Useddiscretion when working with famous clients.
• Provided personal bank.
• Maintainedself image and wearing outfits provided.
• Promoting and Up-selling.
Receptionist
Cost Cutters Salons - Cromwell, CT
January 2007 to December 2011
• Answered all incoming calls.
• Scheduled all appointments with the right stylist.
• Maintained all TIPS for stylists.
• Provided customers with friendly and informative care.
• Called all customers scheduled to remind them of their appointments.
• Cleaned the salon.
• Stocked salon with merchandise.
• Assisted stylists with customers.
Education
High school or equivalent in Microsoft Applications Cromwell High School - Cromwell, CT
September 2003 to June 2007
Skills
• Customer Service
• Powerpoint
• POS
• Sales
• Server
• Organizational Skills
• Microsoft Office
• Receptionist
• Inventory Management
• Cash Handling
• Cash Management
• Schedule Appointments
• Microsoft Excel
• MS Office
• Sales Experience
• Bartending
• Upselling
• Restaurant Management
• Restaurant Experience
• Busser
• Guest Services
• Catering
• Kitchen Experience
• Microsoft Word
• Food Service
• Food Safety
• Event Planning
• Banquet Experience
• Host/Hostess
• Retail Sales
• Hospitality
• Customer service
• Upselling
• POS
• Restaurant experience
• Cash handling
• Serving
• Bartending
• Graphic design
• Guest services
• Front desk
• Sales
• Medical terminology
• Cash register
• Retail sales
• Cash management
• Web design
• Makeup application
• Teaching
• Product demos
• Animal restraint
• Animal handling
Assessments
Medical receptionist skills — Proficient
March 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Medical terminology — Proficient
July 2022
Understanding and using medical terminology
Full results: Proficient
Bartending — Proficient
September 2019
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
February 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Protecting patient privacy — Proficient
April 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work style: Professionalism — Proficient
February 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Bartending — Proficient
January 2024
Understanding, pouring, and mixing drink orders
Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Retail customer service — Proficient
January 2023
Responding to customer situations in a retail setting Full results: Proficient
Work motivation — Proficient
August 2020
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
January 2023
Identifying and resolving common customer issues
Full results: Proficient
Outside sales — Proficient
August 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Dental assisting skills — Proficient
May 2024
Knowledge of dental assisting tools and techniques Full results: Proficient
Bartending — Proficient
July 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Medical terminology — Proficient
May 2024
Understanding and using medical terminology
Full results: Proficient
Food safety — Proficient
May 2024
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Medical receptionist skills — Proficient
January 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Technical support: Customer situations — Proficient April 2023
Responding to technical support situations with sensitivity. Full results: Proficient
Bartending — Proficient
April 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
January 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Sales skills — Proficient
July 2021
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient July 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Conscientiousness — Proficient
July 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Dog & cat groomer — Proficient
July 2020
Dog and cat grooming in a salon setting
Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Verbal communication — Proficient
April 2024
Speaking clearly, correctly, and concisely
Full results: Proficient
General manager (hospitality) — Proficient
March 2023
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Sales skills — Proficient
March 2023
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
January 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
November 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Sales skills — Proficient
July 2022
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
May 2024
Responding to customer situations in a retail setting Full results: Proficient
Data entry: Attention to detail — Proficient
September 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Food safety — Proficient
November 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Customer focus & orientation — Proficient
February 2024
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
January 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Veterinary technician — Proficient
March 2023
Providing medical care to animals in a veterinary setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Volunteer work
1. Cromwell Town Hall 2000-Present
2. Wallingford Food Bank 2016-2019
3. Habitat for Humanity 2007-Present
Contact this candidate