Customer Service Case Management

Vivian Awwad

408-***-**** - ad5r58@r.postjobfree.com

**** ***** *** *** ******* Ca 94578

Very people friendly I love interacting and learning new things.

EXPERIENCE

SUPPORTIVE CARE FOR AUTISTIC ADULTS Allentown, PA

Person Directed Supports, October 2017-April 2018

Maintained accurate documentation of all case activities, progress notes.

Remained knowledgeable regarding current trends in supportive case management practices.

Utilized problem-solving techniques while working through difficult situations.

BRAND AMBASSADOR Allentown, Pa

Boars Head –Conway Provision October 2016-September 2017

Provided excellent customer service during in store promotions

Promoted new products and services to potential through direct conversations and demonstrations.

Built rapport with new and existing customers to gain customer loyalty.

CUSTOMER SERVICE CASHIER Easton Pa

AtoZ Convivence June 2009-March 2015

Built positive relationships with customers by providing friendly and helpful service.

Performed store opening and closing duties as required.

Handled customer cash with integrity and respect.

Thank You.

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