General Manager, Assistant Manager, Customer Service Representative
Resume:
Danya Hart
Young and Enthusiastic
Fontana, CA **335
ad5r3r@r.postjobfree.com
I am a go getter, a self starter, and very organized. I work accomplIshed my goals, and do everything in my power to succeed. I am open minded and love learning new things and broadening my horizons. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Site Manager
The Association Car Wash Management - Ontario, CA
March 2022 to December 2022
• Hire/Fire
• Interview
• Scheduling
• Payroll
• Maintain inventory/Orders
• Incident reports/Following up
• Equipment Maintenance
• Troubleshooting
• Handle any and all site responsibilities
Assistant Manager
Dairy Queen - Mesa, AZ
October 2021 to February 2022
• Managed a group of team members
• Maintained all operations within the restaurant
• Performed official money count every night
• Upheld a high standard of customer service
• Managed daily reports of transactions
• Opened and closed the restaurant at the beginning and end of shifts Shift Leader
PrimeWash Express Car Wash - Upland, CA
June 2020 to August 2021
• Managed a group of customer service associates
• Maintained all operations when the Assistant and General Manager are off the premises
• Performed official money count every night
• Upheld a high standard of customer service
• Managed daily reports of transactions
• Closed the facility at the end of shifts
• Created daily schedule to complete daily employee tasks Account Manager
Assurance Wireless - Rancho Cucamonga, CA
September 2019 to December 2019
• Set up and maintain customer accounts
• Manage a team of 5
• Train new hires
• Answer customer questions and resolve issues
• Maintain customer relationships
Customer Service Representative
Inlog Inc. - Santa Ana, CA
April 2018 to August 2019
• Assisted customers with a warm and professional attitude
• Processed exchanges, refunds, customer transactions and orders
• Assisted customers with questions
• Interacted with customers through live chat
• Kept records of customer complaints
• Took inventory
• Handled billing issues and order inquiries
• Performed data entry for shipments, orders and customer information Education
B.A. in Business
Park University - Gilbert, AZ
August 2021 to Present
Skills
• Live Chat
• Salesforce
• Account Management
• Cold Calling
• Upselling
• Negotiation
• Recruiting
• Business Development
• Typing
• Management
• Leadership
• Sage
• Front desk
• Computer networking
• Filing
• Food handling
• Warehouse experience
• Guest services
• Retail sales
• Cleaning
• Retail management
• Supervising experience
• Hotel experience
• Inventory control
• Marketing
• Cash handling
• Leadership (3 years)
• Customer support
• Project management
• Google Docs
• Analysis skills
• Assistant Manager Experience
• Restaurant Experience
• Quality Assurance
• Mobile devices
• Conflict management
• Management
• Car Wash
• Laundry
• Housekeeping management
• Custodial experience
• Commercial cleaning
• Janitorial experience
• Hospitality
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