Lizbeth Rodriguez
Experienced Medical Assistant/ Administrative assistant
Fontana, CA 92335
ad5r3b@r.postjobfree.com
Thank you for checking out my resume. My name is Lizzy or Lizbeth. I have a plethora of experience in the medical field as well as reception, data entry, and call center. I know I will be a great assett to your team, I have open availability and ready to start work immediately. I'm looking for a place where I can grow and eventually lead. Thank you and have a lovely day! Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Referral coordinator/ MA float
Nurick Surgical Institute - Riverside, CA
January 2023 to January 2024
Assisted with referrals submission, authorization corrections and retro authorizations for five surgeons, most insurances accepted.
Checked eligibility for patients day before appointment. Added emergency appts and maneuvered other appts as required by surgeons available that day. Managed phone calls as assigned, approximately 75 calls a day. Handled faxes and dispersed to appropriate person. Medical Assistant Float
Apple Urgent Care - Colton, CA
June 2022 to January 2023
Welcome patients in with a warm smile.
Check in patients and verify insurance.
Create patient profiles and collect ID and insurance information. Check patient vitals and document all important information. Assist provider with EKG, UA, pregnancy tests, daily covid tests. Check patients out and superbill.
Familiar with Kareo EMR.
Front office receptionist/ Medical Assistant
Inland Psychiatric Medical Group Inc. - Redlands, CA January 2021 to December 2021
Take calls and keep phone lines open.
Call and remind patients of appts, reschedule if needed. Check in pts to correct providers. Collect payments, copays, pt balances if needed. Submit PA from pharmacies.
Take vitals when needed. Give inj to patients.
Translate for providers during appts (over the phone, in person) Patient Communication Specialist
Marketplace Physical Therapy - Riverside, CA
August 2019 to February 2020
Proficient in administrative functions (Excel, Quickbooks, EMR) Verify and confirm insurance benefits.
Work done on computer increasing my computer skills including low error rate in data entry. Strict phone etiquette
Excellent phone and typing skills,
Call patients to schedule appointments, to remind them of existing appointment to confirm info etc. Call Center Scheduler
RADNET MANAGEMENT INC - Riverside, CA
August 2017 to August 2019
Correctly schedule MRI, CT FL, US, DEXA, Mammo, BX, PET, Nuclear Medicine (detects cancer) Successfully schedule more than 50% of daily calls received. Speak to over 200 people on the phone daily. Hotel Front Desk Agent
Fairfield Inn & Suites - San Bernardino, CA
October 2016 to August 2017
Greet all guests in a kind manner
Check in guests; distribute keys
Make reservations
Answer any questions guests may have or requests for towels, toiletries, etc. Process payments for reservations, snacks, food.
Clean, cook and set up breakfast bar every weekend. Vacuum and log temps every shift Medical Assistant/Lead MA
Southern California Center for Pain Management
August 2015 to October 2016
Handle large volume of phone calls daily
In charge of scheduling procedures and appointments Administer injections
Take and record vitals
Insurance eligibility, verification
Referral coordinator for Alpha Care, Inland Valley, EHS, IEHP Advanced EMR experience
Front office/Lead MA- Eastvale location
Other clerical duties as assigned by manager
Education
Certificate in Medical Assistant
American Career College - Ontario, CA
September 2014 to June 2015
High school diploma
Summit High School - Fontana, CA
September 2009 to May 2013
Skills
• Vitals
• Customer Service (3 years)
• Referral coordinator (1 year)
• Lead medical assistant (1 year)
• Bilingual
• Patient Care
• Phone Etiquette
• Insurance Verification
• Medical Scheduling
• Experience Administering Injections
• Medical terminology
• Conflict management
• Medical Office Experience
• Office Administration
• Epic
• Telecommunication
• Triage
• eClinicalWorks
• Supervising experience
• Private practice
• Outpatient
Languages
• Spanish - Fluent
Certifications and Licenses
Medical Assistant
Present
CPR Certification
BLS Certification
Driver's License