Clinical Research Writer/Editor

J E S S I CA BASKIN TAYLOR

*** ***** ***** ****** *****: 215-***-****

Elkins Park, PA 19027 Email: ad5r12@r.postjobfree.com

HEALTHCARE/PHARMACEUTICAL SENIOR-LEVEL MANAGER, WRITER, AND EDITOR Accomplished senior-level team member with extensive experience in proposal management, customer relationships, all aspects of office development and administration, specifically in a healthcare or pharmaceutical environment, and all writing- and design-related tasks. I am extremely customer oriented, work well in a client-facing environment, and have coordinated complex projects and managed cross-functional teams to create and deliver quality, commercially compelling deliverables and content on time. I apply high-level communication skills to effectively network with subject matter experts (SMEs), inform executives, and engage internal and external clients. I perform in-depth research and analysis to ensure all deliverables meet client needs while maintaining compliance with all relevant policies, guidelines, and regulations. I provide guidance and mentoring to newer team members, and consistently demonstrate expertise in technology, software, and social media.

AREAS OF EXPERTISE

Office Administration

RFI & RFP Responses

Project Management

National Conference

Management/Attendance

Content Development

Process Improvement

Proposal Best Practices

SME Networking

Executive Communications

Style/Submission Guidelines

Editing/Revision

Technology Proficiencies

Multi-tasked Environments

Bilingual English/Spanish

Quality Review

Proposal Development

Software Administration

EMPLOYMENT HISTORY

MAC Clinical Research

DIRECTOR OF OPERATIONS, NORTH AMERICA 2021– PRESENT

Sole US employee; established and increased MAC's US presence through connections made across the US, via conference attendance (one contact resulted in a study award for MAC), involvement with local and national relevant organizations, and extensive online research and connection.

Created a US business plan.

Started work on MAC’s US employee handbook, researching state-specific as well as US employment laws and practices.

Established connections/memberships with many local and national business organizations.

Assisted with HR/recruitment to find additional US employees. Jessica Taylor Resume, Page 2

This included working as a liaison/advocate with MAC’s HR, ensuring that MAC understands US employment practices/laws and that MAC-US policies are confirmed, comparable to the UK as possible, and comply with and consider US and state law.

Consistently strong planning and organization skills

Met with and/or communicated with several US study sites/networks to prepare for future study involvement via MAC’s awarded study contracts.

Created and continually update a global conference list, including all conference details and recommendations on attendance/involvement.

PPD

SENIOR PROPOSAL MANAGER 2016 – 2021

Create and maintain content and graphics for proactive proposals and responses to requests for proposals (RFPs) for pharmaceutical contract research organization (CRO).

Work with subject matter experts (SMEs) in science and pharmaceuticals to develop commercially-compelling proposals for management of all phases of clinical drug development.

Build relationships with proposal team, executive leaders, SMEs, and financial team members to ensure collaboration in proposal development and success.

Provide in-house administration of proposal development software (XaitPorter), including template design and creation, content library management, liaison with vendor representatives, communication with 2,000 users regarding upgrades, outages, support, etc. Managed Porter Support help team in-house (proposal managers). Provided reporting to management regarding Porter use, metrics, accounts, etc.

Selected by management to help with procurement of new proposal development software/system.

Successfully navigate a 100% virtual work environment (exclusively home office), managing time and work product in concert with global teammates across all time zones. Bioclinica Patient Recruitment-Retention

PROPOSAL AND CONTENT DEVELOPER 2015 – 2016

Created and maintained content for proposals and RFP responses for pharmaceutical clinical research study patient recruitment services.

Edited and revised all content for client presentations.

Created and maintained library of case studies, capabilities presentations, and study recruitment material templates.

Wrote and edited client materials, including patient- and physician-facing websites, study brochures, letter templates, study site reference guides, pre-screeners. Jessica Taylor Resume, Page 3

AmeriHealth Administrators, Inc.

SENIOR PROPOSAL AND COMMUNICATIONS COORDINATOR 2011 – 2015

Edited and revised all proposal content for logic, flow, usage/language, grammar, clarity.

Edited RFPs, SME-provided content, marketing articles, case studies, and advertising materials, delivering consistent content accuracy and quality.

Managed content database, including writing new content, editing all content for clarity and integrity, and all database maintenance.

Wrote and edited member-facing communications materials, including flyers, brochures, letters (bulk mail and individual), insurance plan handbooks, etc.

Edited all marketing materials in Spanish for grammar, usage, punctuation, and translation accuracy.

Lead diverse project teams of SMEs, sales personnel, underwriters, graphic artists, and other contributors to deliver high-quality proposal content, RFP responses, and client presentations on tight deadlines.

Catapult Learning, Inc., SCHOOL SOCIAL WORKER 2007 – 2011 Catapult Learning, Inc., PROPOSAL MANAGER 2006 – 2007 Germantown Jewish Centre, EDITOR/WEBMASTER 2004 – 2005 Qwest Communications, BUSINESS DEVELOPMENT WRITER 2000 – 2001 Philadelphia Folksong Society, EDITOR, VOLUNTEER NEWSLETTER 1999 – 2001 Strategic Management Group, Inc., SENIOR WRITER/EDITOR 1994 – 2000 Self-employed/Freelance, WRITER/EDITOR 1992 – 2011 I.O.P. Publishing, OFFICE ADMINISTRATOR 1991 – 1993 W.B. Saunders Company, EDITORIAL ASSISTANT 1990 – 1991 TECHNOLOGY SKILLS: MS Office Suite, Adobe Design and Web Premium CS6, InDesign, XaitPorter Proposal Automation Software, Qvidian Proposal Automation Software, SharePoint EDUCATION

Master of Education

Counseling Psychology

1994, Temple University, Philadelphia, PA

Bachelor of Arts

Spanish

1990, Penn State University, University Park, PA

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