Gloria Munoz Estrella
ad5qzk@r.postjobfree.com
Franklin Park Il, 60131
Skills
* Operations Managment *Energetic And Enthusiastic
*Handling Customer's Complaints *Puctual and Reliable
* Staff Development * Opening and Closing Procedures
* Decision Making *Mentoring And Coaching
* Team Building *Delegating Work
Experience
Cvs Pharmacy- Franklin Park, Il *Coached employees on interactions with customers to deliver Shift Manager 12/2009- 09/2023 exceptional customer service.
*Delegated tasks to multiple employees.
* Trained new employees in cash register operations,
stocking and customer service.
*Managed daily cash intake by counting out registers.
*Upheld company Standards and compliance.
*Delivered high level of customer service while using
active listening and engamement skills.
Education
Triton College- River Grove, Il
Associate Of Arts in Education
06/2007