Quality Assurance Control

WILLIAM GLOVER

**** ******** ******, ******** *****, CA 91367, 818-***-****

Motivated professional with 20+ years of diversified Sales experience, excellent analytical / troubleshooting skills and proven track record. Demonstrated decision maker and problem solver, with a history of implementing cost-effective management strategies. SUMMARY OF QUALIFICATIONS

● Strong Leadership Abilities: Ability to motivate employees under difficult conditions with history as a successful team builder. Well respected among staff and executive management.

● Excellent Communication Skills: Effective communication with individuals at all levels. Capable of building rapport and establishing solid relationships with CEO’s, VP’s, Engineers and all levels of technical staff.

● Demonstrated Organizational / Time Management Skills: Able to spot problems in production flow which might affect completion within time constraints. Ability to follow difficult / demanding projects through to successful completion; capable of coordinating diverse and detailed aspects of day-to-day operations.

● Proficient in all facets of Project Management: Process Planning, Quality Control, Quality Assurance, and various types of Manufacturing Methods, with an intimate understanding of the production flow process. Continuously initiates product improvement. Consistently meets critical deadlines, with the ability to identify and resolve problems with minimal or no interruption in the work schedules.

EXPERIENCE PROFILE

FLAT FEE INC:

Office Manager and California Realtor (01/06 to Present) Manage daily affairs in a very fast paced Real Estate office. Oversee and develop 25 realtors becoming top producers in their field. I have the knowledge and experience to manage and continually develop a superior staff and the ability to lead effectively in an environment where buyers, sellers, banks, are critical to the life and growth of the company and each individual agent. High sense of urgency in creating positive change and technically strong, with solid customer orientation and is a leader who others want to follow.

AKCENTS INC:

V.P. Sales and Marketing (01/02 to 12/05)

Manage our seasonal product sales and marketing thru U.S. with annual sales of 7 million. Offering innovative products with high standard of quality and competitive pricing within the framework of an early-to-market strategy. Our products offer customers a fresh look and feel targeted specifically for the U.S. market which dramatically elevates the standard of the products currently offered to end users. Introduced creative planning, developing, and implementation of effective operations and sales program. Utilizing knowledge and experience to manage and continually develop a superior sales force thru U.S. and lead 25 Rep companies to sale our seasonal product effectively. Costumers include Albertsons, CVS, Kroger, Safeway, and Walgreen’s.

ARRK PRODUCT DEVELOPMENT GROUP:

Business Development Manager (10/00 to 12/01)

Involved with customers to advice on the design, tooling, and manufacturing process. Assisted with customer’s concepts or needs in the design, building of prototypes and the manufacturing of quality tooling to make production parts. Coordinated efforts with production, quality control, sales and vendors to satisfy customer’s needs and request.

BLACK BEAR CORPORATION:

V.P. Sales and Marketing (01/00 to 09/00)

Recruited new clients by offering unique, immediate, and reliable service. Improved annual profitability by 20 % as a result of upgraded marketing approaches, sales techniques, and excellent customer relations. Utilized corporate contacts to generate flow of information and promote team efficiency. MOTOROLA CORPORATION (Iridium Division):

Regional Sales and Marketing Manager (02/99 to 09/99) Responsible for account management and regional sales for world’s largest communication company. Rebuilt eroding customer relations and substantially improved customer base. Strong track record in procurement, vendor relations and negotiations.

COATS VIYELLA PLC COMPANY (Dynacast Division):

Business Development Engineer (03/97 to 12/98)

Managing and Directing Sales and Marketing operations for worlds largest die caster. Managing and directing sales operations in the Western U.S. Customer base includes a variety of Fortune 500 corporations such as Dell, Ford, Gillette, Hewlett-Packard, Kwikset, Mattel, Motorola, Schlage, Sony, TRW, which were vital in achieving a $25 million annual sales figure. PREMIER ARTWORK DEVELOPMENT INC:

Sales and Marketing Manager (11/93 to 03/97)

Responsible for improving sales of an electromechanical design service in the printed circuit board industry with annual sales of $4.2 million. Manage the Inside and Outside Sales Force. BOEING CORPORATION (Rocketdyne Division):

Quality Assurance and Nondestructive Engineer (10/89 to 10/93) Conducted and managed effective quality audits. Interfaced with highly diverse set of organizations which included: NASA, Department of Defense (DOD), Space Station Freedom (SSF), Expandable Launch Vehicle (ELV), and Space Shuttle Main Engine Program (SSME). EDUCATION

CALIFORNIA STATE UNIVERSITY, NORTHRIDGE – Fall 1993 Master of Science Degree: Industrial Engineering (Emphasis, Engineering Management) CALIFORNIA STATE UNIVERSITY, NORTHRIDGE – Spring 1989 Bachelor of Science Degree: Industrial Engineering (Emphasis, Engineering Metallurgy)

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