Customer Service Management Assistant
Resume:
OBJECTIVE
As a recent student, I am seeking a role which allows me to
continue learning and perfecting my skills as I provide high- quality work, and encourages me to flourish as a
management assistant/admin.
EDUCATION
Ratanda Secondary School
2017
National Senior Certificate
Grade 12
Gauteng City College
2020-2021
National Certificate in Management Assistant
N4-N6
EXPERIENCE
Statism Solutions
July 2022 - November 2022
Admin Assistant intern
This position provides a variety of support for the Manager's Office including typing, filing, and answering phones. This position also provides customer service, information, referrals, and assistance to the general public and other departments, maintains various files and records, and performs a variety of clerical tasks.
Autoboys Glass Fitment
April 2017 - May 2018
Call Centre Agent (Learnership)
Answer inbound and outgoing calls.
Upsell products to the customers.
Get feedback.
Provide customer service.
ADDITIONAL INFORMATION
Volunteered at Gauteng City College as a marketing salesperson and a student advisor whereby we were
recruiting student to study with GCC-Springs Campus. Sometimes made calls asking them to register with us or do houses visits as some parents can't travel. Started SKILLS
> Sales > MS Word > MS EXCEL > Decision making >
PowerPoint > Team building > Multi-tasking > Problem solving
ACHIEVEMENTS & AWARDS
Information Processing N4 (81%) Information Processing N5 (96%) National Certificate in IT Technical Support NQF L4 PERSONAL DETAILS
Date of Birth : 18/08/1999
Marital Status : Single
Nationality : South African
Gender : Female
Driving Licence : C1
Nompumelelo Mkhaliphi
6954 Maboe Street Ratanda Heidelberg 1441
072*******/073******* ad5qx0@r.postjobfree.com
December 2022 until end of Feb 2023.
Obtained Grade 1-3 Play Based Learning Course certification on the 18th of October 2023.
AVAILABILITY
Immediately!
Willing to relocate.
REFERENCE
Mr E.M Plaakie - Ratanda Secondary School
High School Teacher
ad5qx0@r.postjobfree.com
Mr A.R Gandawa - Gauteng City College
College Lecturer
ad5qx0@r.postjobfree.com
Mrs O. Hadebe - Autoboys Glass Fitment
Team Leader
ad5qx0@r.postjobfree.com
Mr M.H Ogle - Stratism Solutions
Facilitator
ad5qx0@r.postjobfree.com
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