Assistant Manager Customer Service
Resume:
Jill Tidwell
Pompano Beach, FL 33062
ad5qvu@r.postjobfree.com
Summary
Dedicated customer service-focused in retail professionalism. 12 years experience in various areas of retail.
Skills
Skilled in resolving customer’s inquiries with product knowledge, as well as executing customer issues with purchases with effective patience and resolve. Fast learning with merchandising and inventory. Proven ability to thrive in team settings with consideration for my teammates. Leverage strong communication skills to contribute to a dynamic retail team. Experience
Assistant Manager
Big Lots Coconut Creek, FL
02/2022 - 03/2024
Reference upon request
Duties:
Open and close of store, scheduling for all teammates, cover shifts if a teammate called in, stocking and unloading trucks, assisting adding inventory to the floor when necessary, furniture sales, upgrading customers at the register, and cash handling assuring close out for the day was correct.
Retail Store Manager
Dollar Tree Tamarac, FL
04/14 - 01/22
Duties:
Cash freight, scheduling details, verifying inventory details according to orders placed, customer service cash handling as far as returns and credits, verifying open of store cash, and close out of store cash was correct. Planograms specialty and unique creations. Payroll as well. Hostess/Server
Carlucci’s Brick Oven Trattoria Fort Lauderdale, FL 08/14 - 02-17
Duties:
Hostessing when necessary, greeting customers with seating arrangements, making reservations.
Serving entailed taking orders, making menu recommendations with possibly a fine wine, appetizer and desserts. Ensuring customers had all their needs satisfied for their experience.
Education
San Diego State University San Diego, CA
05/87 - 06/90
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