Investor Reporting Capital Markets
Resume:
Phyllis L. Jackson
Baltimore, MD 21212
410-***-**** (c)
SUMMARY:
Seasoned accounting professional with extensive experience in securities, reporting and capital markets
Excellent experience in reviewing and reconciling all lender loan and security reporting data including: Cash, MBS, and Negotiated transactions
Experienced in reconciling portfolios, shortage/surplus accounts, variances and exceptions
Understanding of CREFC reporting, investor reporting, portfolio reconciliation
Understanding of various investor reporting processes and remittance types: actual/actual, scheduled/scheduled, and scheduled/actual.
Strong quantitative and qualitative analytical skills.
Understanding of SOX compliance and auditing procedures
EDUCATION:
Baltimore Polytechnic Institute, Baltimore, MD
High School Diploma
SKILLS:
MS Excel (Pivot Tables, Formulas), Microsoft Word, MRI Accounting System
Mortgage Servicing Software systems (FiServ, Mortgage Computer, Alltel, STRATEGY, Enterprise, MSP and Wells Fargo (CEO Portal)
10 Key Calculator by touch
Data Mining
PROFESSIONAL EXPERIENCE:
Consolidated Analytics
June 2022 – Present
Consultant
SME who resolves complex accounting issues related to GL, portfolio and financial reporting.
Training, mentoring and evaluating staff
Additional duties as assigned by executive management to assist with the turnaround of sub-par departmental performance
Freddie Mac, McLean, VA
February 2017 – June 2022
Loan Accounting Senior
Manage clients with complex mortgage backed securities servicing portfolios.
Monitor activities and resolve issues timely.
Oversee Freddie Mac’s Mortgage Backed Securities, Master Servicing and Bond programs.
Guaranty timely payments of principal and interest are made to security holders and trustees.
Monitor Servicer performance, activities and compliance with terms of business and guidelines related to Freddie Mac while ensuring customer satisfaction is maintained and servicer level standards are achieved.
Ensure that the fulfillment of daily and long term financial needs of Freddie Mac are met.
Develop and review complex financial/accounting reconciliations.
Monitor servicer activities, cash flow and credit risk mitigation.
Perform assigned adjustable rate mortgage changes and quality reviews.
Identify and resolve problems.
Participate in the training of servicer as subject matter expert.
Additional duties may include area of specialization (e.g. servicer performance evaluation, bond credit enhancement disbursements, post funding mortgage disbursements, management reporting).
Develop resolution to complex problems that require frequent use of creativity.
Perform data mining activities (extracting and analyzing data).
Perform/develop team initiatives as assigned.
Audit Servicer Principal and Interest and Taxes and Insurance custodial accounts and resolve discrepancies.
Act as liaison to other Freddie Mac departments (e.g. audit, legal, accounting, tax, cash management etc.)
Perform complex tasks, handle priority clients (Mega Servicers), and resolve complex issues.
Approve and monitor servicers for new and continued participation, provide quality customer service to servicers.
Effective management in dealing with and monitoring the business risks posed by the servicers in their portfolios.
Comply with the provisions of internal control requirements.
HRD, Inc.
Greenbelt, MD
March 2014 – November 2016
Accountant
Volunteered services for account receivables and accounts payable for HRD Inc.
Use Excel Formulas, Lookups, Pivot Tables to analyze and consolidate data
Reconcile incoming and outgoing payments using Pivot Tables and Formulas in MS Excel
Independently handle bank reconciliations, employees’ payments and other accounting functions with little or no supervision
Fannie Mae,
Washington, DC
July 2006 – January 2014
Business Analyst - Multifamily
Reviews and reconciles all lender loan and mortgage backed securities reporting data including: Cash, MBS, and Negotiated transactions.
Oversee Fannie Mae’s Mortgage Backed Securities and Servicing program
Review and resolves ARM Rate and payment changes.
Guaranty timely payments of principal and interest are made to security holders.
Process transactions to reflect loan data updates, as needed.
Allocates remittances to loan level; compares funds received to activity processed.
Process General Ledger entries and non-cash adjustments
Ensures that production activities are executed timely and accurately, in compliance with Service Level Agreements (SLAs) and pre-defined standards
Adheres to corporate and departmental accounting standards, including documentation of financial controls, accuracy of transaction processing.
Comply with the provisions of internal control requirements.
Leads and/or supports efforts across Housing and Community Development (HCD) operations and Affordable Housing with partners in executing these responsibilities.
Ensure that the fulfillment of daily and long term financial needs of Fannie Mae are met.
Supports efficiency needs and changes in corporate policies and other business drivers.
Review lender payoff quotes and performs independent payoff calculations.
Verify lender payoff quotes with independent calculations.
Verify timely and accurate receipt of funds.
Audit Servicer Principal and Interest and Taxes and Insurance custodial accounts and resolve discrepancies.
Reviews and processes defeasance requests and loan releases
Depositing and remitting funds; Reconciling bank accounts; Reconciling portfolios; Reconciling shortage/surplus accounts; Variances and exceptions. Perform test work of various servicer functions including but not limited to Collateralized pool differences, pass thru rates, payoffs, escrow, and pool-to-security adjustments
Demonstrate organizational, analytical and research skills as well as the ability to conceptualize complex issues and develop processes, procedures and solutions
Partner with other Fannie Mae departments (Cash Management, Capital Markets) on tracking the resolution and remediation of noncompliant issues.
Maintain supporting documentation for audit and control purposes
Understanding of investor reporting and portfolio reconciliation
Understanding of various investor reporting processes and remittance types: actual/actual, scheduled/scheduled, and scheduled/actual.
Knowledge that will promote the identification of issues related to investor reporting, cash management, portfolio reconciliation, capital markets and servicing operations.
Strong quantitative and qualitative analytical skills.
Ensures that business transactions and processes meet regulatory, financial and operational risk management standards
Implements changes to address risk and control gaps
Support the ongoing evaluation, documentation, and improvement of the control environment. Facilitates lender feedback and promotes high standards of data quality
Stay abreast of company policies and control requirements
Support SOX compliance and monitoring, and the restatement of prior reporting periods and the reporting and recording of ongoing business activities
Maintains the integrity of business activities and transaction throughout the entire business process and supports business continuity practices applicable to the department.
Develop and review complex financial/accounting reconciliations.
Contact this candidate