Customer Service It Technician
Resume:
Dane Meierotto
Chico, CA *****
ad5qul@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Polesaw/Chainsaw operator
self employeed - Chico, CA
April 2023 to Present
Working for one client doing regular tree falling, cutting, chipping. Managed my own projects and other people.
Plant Nursery Worker
Deja Vu Gardens Galore - Paradise, CA
April 2022 to February 2023
Laborer at Deja Vu Plant Nursery. Job duties include watering, fertilizing, pruning, trimming, weeding and controlling pests and diseases for plants and trees. Loading and unloading plants and materials onto customers vehicles and offloading delivery trucks. Running a cash register. Assisting with the sale of plants to customers while giving advice and answering questions. Performing a variety of manual labor tasks to help the nursery operate efficiently and effectively daily, or as needed: leaf blowing, replanting stock into larger containers, installing drip lines, moving heavy things, rearranging the sale floor. Banking
MT. MCKINLEY BANK - Fairbanks, AK
July 2017 to November 2021
My first job, I worked for Mt. McKinley Bank in Alaska for 4.5 years, and was promoted internally multiple times from teller to loan servicing specialist and lastly, IT Technician. Teller: Greeting customers and responding to their inquiries in a polite and professional manner. Processing customer transactions, such as deposits, withdrawals, and account transfers. Counting and verifying cash and checks to ensure accuracy and balance the teller drawer. Issuing cashier's checks and money orders, and verifying their authenticity. Maintaining accurate records of customer transactions and balances. Providing information to customers about account status, interest rates, and bank policies and procedures. Referring customers to other bank
staff or departments as needed.
Loan Servicing Specialist: Receiving and processing loan payments from borrowers. Adding new loans into the system accurately and disturbing loan funds to the proper accounts. Providing customer service to borrowers with questions or concerns about their loans. Maintaining accurate records of loan balances and payments. Processing loan modifications, refinancing, or other changes to loan terms. Communicating with other departments or external parties as needed to resolve issues or provide information about loans. Performing regular audits and quality checks to ensure that loan accounts are being handled correctly. Providing reports and updates to management about the status of loan accounts. IT Technician: Installing and configuring new hardware and software while ensuring the security and efficiency of the bank's computer systems and networks. Imaging, configuring and deploying Microsoft operating systems bank wide to all workstations. Providing technical help desk support to employees when they encounter issues with their computer systems, remotely or in person. Managing the bank's data and backing up important information to prevent data loss. Working with vendors and outside IT consultants to resolve complex technical issues and implement new technology solutions. Working as a liaison to explain technical jargon to nontechnical workers as needed. Education
High school diploma
Marysville High School - Marysville, CA
August 2013 to June 2017
Skills
• Problem management
• Customer service
• Trainable
• Customer service
• Organizational skills
• Microsoft Office
• Communication skills
• Microsoft Excel
Contact this candidate