TONIELLE TAMIKA PYLES
New York, NY *****, 347-***-**** ad5qoy@r.postjobfree.com
Extensive years of providing excellent service within the home health care, restaurant, retail and beautician industries. Having the ability to cultivate an overall positive working environment, alongside with working well with all staff members continues to motivate my employability skills and career goals.
PROFESSIONAL EXPERIENCE
NYC Parks and Recreation, New York, NY 07/2022 – Present
Seasonal Maintenance
Perform exterior maintenance duties throughout several parks and playgrounds
Sweep and rake leaves; safely dispose of litter and debris
Ensure all Parks’ policies and procedures are followed daily to always guarantee safety
Paint Park benches and report to supervisor of any graffiti in park premises
Provide excellent customer service to all park patrons; answered questions and directed them to different areas of the park
Alert supervisor and co-workers of any potential safety hazards
International Nursing, Baltimore, MD Home Health Aide (on call) 12/2019 – Present
Assisted elderly clients in daily living tasks
Administered and monitored client intake of medication
Checked vital signs
Aided clients with bathing, grooming, and hygiene
Planned and prepared nutritious meals according to dietary requirements
Performed light housekeeping and assisted with errands
Accompanied clients to all appointments
The kitchen Net Uptown, New York, NY Cashier/Hosting 02/2019 – 10/2020
Answered and resolved customer questions and concerns
Operated cash register and handled all transactions
Balanced till at the end of each shift
Assisted with inventory and restocked shelves
Maintained a clean work area
Organized and facilitated catering services for store events, community organizations, and private parties
Prepared and submitted orders with speed and accuracy
Resolved customer’s complaint and ensured customer satisfaction
Served meals with fast and efficient service
C-H Home Health Care, Baltimore, MD Home Care Provider 02/2011-10/2018
Provided basic patient care under the direction of the nursing home nurses for my assigned shifts
Provided feeding service and planning for each assigned patient
Assisted in bathing, grooming, alongside with changed linens for assigned patients and their rooms
Provided excellent patient related services and care. Collaborated with all staff members professionally and effectively
The New 2’Oclock Club, Baltimore, MD Cashier/bartender 01/2009-05/2009
Experienced in assisting all customers with their monetary transactions (cash, credit, debit, check and store return/credit)
Provided excellent customer services
Greeted all entering clients
Provided inventory assistance and distribution of shipment unloading
Oversaw the bar area, provided drink mixes and preparations to the customer’s order request and restaurant bar menu
EDUCATION/CERTIFICATIONS
Home Health Aide Certification
Certified Medical Technician, CPR/First Certified,
Coppin State College, Baltimore, MD
High School Equivalence
Camden Yards, Concession stand worker (Seasonal Baltimore, MD 04/2008-10/2012
Greeted customers and assisted them with placing food and beverage orders. Provided shift coverage for the bar and restaurant area. Provided light cleaning and inventory itemizing and placement duties. Closed customer bar and restaurant tabs. Light food preparation
The Braiding House, Hair Stylist- Baltimore, MD 01/2010-05/2010
Provided walk in and scheduled hair care and stylizing assistance. Provided wash and set and styles as per the customer’s request, and also, purchased hair extensions, weaves for customers for their appointments.
Walmart, Stock Assistant- Baltimore, MD 10/2008-02/2009
Greeted all entering clients. Provided inventory and stock assistance. Stocked and unloaded all delivery trucks. Supervised a staff of a ten man crew. Assigned and delegated tasks on a weekly basis, along with assigned work details and staff schedules.