Property Manager Service Provider

Shaunyce N. Johnson

**** ****** ***** #*** ****** Hills, MD 20748.

Email:ad5qfw@r.postjobfree.com

240-***-****(Cell)

EXPERIENCE:

Washington View Apartment

Washington,DC

*/**-*/**

●Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants

●● Managing the monthly book-keeping and accounting at the property

●● Reconciling move-out inspections and processing security deposit refunds

●● Collection of delinquent rent and working in liaison with legal team to file court papers

●● Responsible for leading regular inspections of properties with vendors and any other service provider as directed by management

●● Manage the building staff in the absence of the Property Manager

●● Assist the property manager with all aspects of marketing strategies for the property to ensure maximum occupancy of residents is maintained

●● Assist property manager with training and onboarding of new staff member

DHL Express

Alexandria,Va

01/2021-2/23

●Processing shipments

●Processing payment

●Greeting customers with informative information about our service.

●Certified International specialist

●Abide by TSA and custom regulation

E and G Management Company

SW, Washington DC

ASSISTANT PROPERTY MANAGER,

09/2019 – 09/2020

● Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants

● Managing the monthly book-keeping and accounting at the property

● Reconciling move-out inspections and processing security deposit refunds

● Collection of delinquent rent and working in liaison with legal team to file court papers

● Responsible for leading regular inspections of properties with vendors and any other service provider as directed by management

● Manage the building staff in the absence of the Property Manager

● Assist the property manager with all aspects of marketing strategies for the property to ensure maximum occupancy of residents is maintained

● Assist property manager with training and onboarding of new staff members

Edgewood Management Company

SE, Washington DC

LEASING CONSULTANT,

05/2011 – 08/2019

● Answering calls, attending to prospective residents and responding to online inquiries

● Marketing the property through online advertisements, corporate outreach and social media

● Processing applications, preparation of lease paperwork, and maintaining a weekly and monthly log

● Responsible for organizing resident events that lead to resident retention

● Coordinating and following up with maintenance requests for residents

● Resolving resident issues and concerns

● Coordinating move in and outs of residents

Whelan’s Liquor Store

NE, Washington DC

RETAIL STORE MANAGER

04/2008 – 5/2011

● Overseeing opening and closing procedures for a high traffic retail store

● Ordered stock supplies to maintain expected inventory levels.

● Inspected merchandise to ensure they were correctly priced and displayed

● Assisted the accountant with book-keeping and reporting discrepancies in records

● Recommended additions to or deletions of merchandise to be sold in store

● Responsible for the development and implementation of policies and procedure to improve sales goals

● Work closely with third-party service suppliers to ensure that store sales yield optimal returns

● Work closely with all staff members to administer, or modify administrative processes, procedures, and associated manuals

● Hire, promote, transfer or dismiss staff

EDUCATION

1997 - Aberdeen Military – High school Diploma

1999 – Applied Career Training Institute– Medical Administration

2017 - Criminal Justice Science - Associates Degree

SKILLS

Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail

● Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature

● Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature

● Ability to provide superior internal and external customer service; ability to exercise good judgment and self-control

● Exhibit a high level of professionalism and excellent interpersonal skills

● Ability to work long, irregular hours, a varied schedule including weekends, and ability to return to work for emergency situations on an on-call basis

● Take ownership of responsibilities and ability to work independently while maintaining confidentiality and professionalism

● Computer proficiency in MS Office (Outlook, Word and PowerPoint) and especially strong skills in Excel

● Strong analytical skills and effective problem solving skills coupled with the ability to work independently and effectively manage concurrent tasks

● Ability to independently prepare accurate and detailed monthly financial reports

● Typing- 30 wpm

● On the job training for Corel presentation and Quattro Pro 8

● Yardi and One Site Management Programs

References Upon Request

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