Sr Technical Program Manager

SREYA BASUMALLIK, CSM, CSPO

ad5qfv@r.postjobfree.com 917-***-**** LinkedIn Profile

EXPERIENCE

Senior Technical Program Manager Nursa 2023-Current

• An executive team member, reporting to the CTO, led a large migration from Postgres to Firebase Auth for Nursa’s app & user data, leading to one source of truth in data integrity & maintenance.

• Partnered with the entire Product/Tech verticals to spearhead the Agile/JIRA transformation & automation process (SDLC/PDLC), actively contributing to the teams’ success.

• Responsible for leading large programs such as RabbitMQ hardening (broker message) & Hybrid architecture (event based distributed architecture for the Nursa app & website endpoint, mono repo vs poly repo, cloud infrastructure) to deliver value in uptime and developer experience. Lead Technical Program Manager Marqeta 2020-2023

• A senior leadership team member, reporting to the Director of PMO to lead & manage large programs, including all work-streams within the following organizations: Credit API, Banking & Money Movement, Product Design (UI/UX, Research), Risk & Disputes, Data, Legal/Compliance, Customer Success, Marketing & Sales/Go-to-market (GTM) Strategy.

• Collaborate with assigned organizations & played a significant role in driving the Agile/JIRA transformation (SDLC/PDLC) process; Created & managed JIRA workflows/automations for change management & process improvement.

Senior Program Manager II, Vice President, EPDS Bank of the West 2018-2020

• Facilitated collaboration among all stakeholders and cross-functional teams, ensured seamless end-to-end delivery of complex infrastructure projects, from initial discovery to successful implementation within budget

& on time.

• Led & completed a JIRA Transformation for Risk/DC team; Coordinated & ran all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.

Product Manager, Vice President, Digital Chanel Bank of the West 2017-2018

• Financial industry market research & analysis to streamline customer onboarding experience with SaaS vendor, while monitoring Business Intelligence (BI) analytics; Remediated internal Audit findings with various teams.

• Monitored Online Account Opening (OAO) website performance, review site visits/abandonment data to create Customer journey mapping with the UX/UI application & decisioning process. Senior Program Manager, Vice President, Digital Chanel Bank of the West 2015-2016

• Responsible for managing complex projects involving critical internal and/or external resources within the Digital Channel group. Projects include product enhancement, integration, technology conversions - with cost/financial impact of $15M - $60M.

• Collaborated with Product, SaaS vendor, IT, UX, BI (Business Intelligence) & other impacted teams to create the annual roadmap, assign project tasks & manage milestones/budgets. Client Solutions Manager Global Blue OneInterface Solutions 2013-2014

• Conducted Business partner, vendor & client facing meetings to drive sales & HW/SW implementation for Global Blue's OneInterface EFT Solution, integrated with various Point of Sale (POS) systems.

• In charge of sales management (from initiation to completion) across North America, EMEA, and APAC regions, encompassing full responsibility for managing partnerships, incoming SOW/RFPs, internal tracking, vendor and project management, as well as sales communication. EDUCATION

Scrum Alliance 2018

• Certified Scrum Master

• Certified Scrum Product Owner

Queens College CUNY 2006

• Bachelor of Arts: Computer Science & Mathematics RECOGNITION & AWARDS

NYC Fintech Women 2021

• Recognition: Inspiring Fintech Female

• Category: Product Builder

SKILLS

Project Scheduling & Execution / Agile transformation // Change management & Process improvement // JIRA

/ Confluence / Notion / Miro / SmartSheets // MS Office Suite / MS Project // Payments API / RFP/SOW negotiation & Vendor management / Custom software development management // Problem-solving / Consulting / Agile & Scrum // Best Practices & Coaching Budgeting / Forecasting of Capitalized & Operational expenses // E-Commerce / POS & EFT // Testing / QA / Rollout Support // Reporting / Sales Operations & Procurement // RDBMS / ETL / Database migration OTHER PROJECTS & INTERESTS

Calcutta Supper Club Founder 2019-Present

• Eastern Indian cuisine inspired “Pop-up” Dining Experience with Wine Pairings

• IG: @calcuttasupperclub

The Court of Master Sommeliers Certified Sommelier 2023

• Introductory: Sommelier Course & Examination

• Advanced: Deductive Tasting Method

REFERENCES

Available upon request

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