Malinda McCrory
Indianola, IA *0125
ad5qd0@r.postjobfree.com
EDUCATION
Kirkwood Community College, Cedar Rapids, IA
BAS Degree (with honors)
Administrative Secretary Program
Degree Date: May 1989
Midwestern School of Evangelism, Ottumwa, IA
Children’s Christian Education
Graduation Date: May 1977
Indianola High School, Indianola, IA
High School Diploma
Graduation Date: May 1974
EXPERIENCE
Hy-Vee Food Store, Indianola, IA
February 2019 to current
Duties:
●Front-end manager - manage front-end cashiers and courtesy. Coverage for breaks and customer issues at front end
●Cashier
●Customer Service Coverage
Arkansas Children’s Hospital
November 2009 to 2018
Secretary III
Duties:
●Assistant to Director of Environmental Services
●Data Entry
●Scheduling meetings
●Correspondence typing and editing
●In Charge of Room Scheduling for entire hospital facility
●Booking rooms
●Refreshments as needed
●IT access and availability
●Employee Interview scheduling
●Scheduled Blue Vase Award ceremony for EVS staff; order vases and engraving; send out notices; order food; schedule speaker
●Personnel and payroll for Environmental Services staff
●Tracking attendance and disciplinary issues of staff
●Scheduling of time off requests
●Power Point presentations
●Establishing and maintaining a new employee filing system
●Order office supplies
●Order uniforms for staff
Secretary, Division of Facilities Services (FS), University of Iowa Hospitals and Clinics, Iowa City, Iowa
March 1990 - July 2009:
●Personnel and payroll for 90-120 bi-weekly employees ensuring forms are processed accurately and efficiently, and files are kept current and accurate.
●Initiating background checks and drivers license checks for all employees; ensuring continued compliance for all Guest Services staff for Risk Management (U of I insurance) purposes.
●Compliance of Joint Commission of Accredidation for Hospitals and Clinics (JCAHO) and State of Iowa tutorials and tests for 130 employees of Guest Services.
●Type and edit correspondence, tabular data, standard forms, and other reports and materials for manager of department.
●Order office supplies, employee uniforms, valet tickets, parking passes and computer equipment. Complete the appropriate paperwork for distribution of funds.
●Event coordinator for the University of Iowa Hospitals and Clinics vacant lobby space calendar. Requests are for blood drives, retail sales, performance and special events.
●Ensure drivers for hospital administrators to meetings and locations within the cities of Iowa City and Coralville.
●Reconcile cash registers and credit card receipts at the end of each working day; making electronic deposits to correspond with the days receipts.
Prior to 2003 within the Facilities Services Division:
●Floater for the FS Division, covering six positions ranging from an Office Coordinator to a Dispatcher position.
●Personnel and payroll for all bi-weekly employees (70-75) within the FS Division and payroll for the 15 merit and professional staff within VIP Services. Processed forms accurately and efficiently, established files, and kept filing current.
●When covering a position, may have done the payroll and personnel for the 500 plus FS Division employees. Processed forms accurately and efficiently, established files, and kept files current.
●Made travel arrangements and completed related documentation for reimbursement for the 25-30 FS Division staff who have business travel needs and for those who must complete their continuing education programs.
●Typed and edited correspondence, tabular data, standard forms and other reports and materials from rough drafts, dictating machines and various other sources.
●Scheduled meetings and/or appointments for the staff within the FS Division, which included assisting in agenda preparation, assembling, and distributing data and reports on a timely basis.
●Initiated standard forms and documents for departmental personnel.
●Responded to telephone and walk-in inquiries requiring factual information and advice or redirecting the inquiry to the appropriate office.
●Scheduled the “Above and Beyond recognition ceremonies for the FS Division by planning and preparing for the recognitions. Included were the manipulation of many diverse schedules, reserving rooms, ordering refreshments and making the proper notifications.
●Answered phones (100-125 calls per day) in the Service Center regarding maintenance and housekeeping requests, and dispatched work orders to the appropriate shops and personnel.
●Answered phones and dispatched appropriate personnel to assist patients and visitors to the correct clinic or inpatient unit.
●Entered and tracked time records for the construction coordinators for their billable hours on their construction projects.
●Opened, stamped and distributed mail for the appropriate departments within the FS Division.
●Ordered office supplies and computer equipment, and completed the appropriate paperwork for distribution of funds.