Sales Associate Administrative Assistant
Resume:
Gilma Castro
San Antonio, TX *****
ad5qbb@r.postjobfree.com
Willing to relocate: Anywhere
Work Experience
Customer Assistance Representative
Unifi - San Antonio, TX
December 2019 to December 2023
• Accepting, checking and tagging customers’ baggage at kiosks
• Processing and completing credit card baggage transactions at kiosks
• Assisting customers with self-service kiosk check-in and kiosk baggage processing
• Queuing lines in ticket counter areas
• Accepting and activating customers’ self-tagged baggage
• Performing clearance and verification of documents at kiosks
• Possibly performing additional related duties as deemed operationally necessary by management in
with the collective bargaining agreement
Event Specialist
Advantage Solutions - San Antonio, TX
March 2016 to January 2018
In charge of demonstrating new products to customers. Give detail information of all products. Explaining in detail the uniqueness of the products that I am demonstrating. Set up for the event and report at the end of the day how the event went with customers to management
Scanner
Benson Enterprises - San Antonio, Tx
March 2013 to March 2015
Scanned and archived as well demolished account receivable data
Sales Associate
Macy's - San Antonio, TX
Sales Associate
Macy's - San Antonio, TX
November 2009 to October 2012
Always willing to go the extra mile to help and keep customers happy. Met and exceeded all required sell goals for opening up private label credit cards. Successfully opened and closed assigned cash registers and addressed any shortages or overages as management dictated
Teacher Aide
Parent Child Inc - San Antonio, TX
September 2005 to September 2007
Assisted and implemeted the main teacher with curriculum, kept clean and orderly all the materials used by the children
Customer Service
Teleservice Resources - San Antonio, TX
October 1996 to March 1997
Attended to customer calls for promptly and made sure all problems were solved correctly and on time. Worked accepting calls for American Airlines passangers.
Receptionist/Administrative Assistant
Bank Julius Baer & Co., Ltd - New York, NY
March 1987 to March 1992
Administrative Assistant, receptionist, assisting with clients, Word-proc., cashiering and general office duties
Medical Assistant
Carl Goldmark, M.D - New York, NY
August 1982 to December 1985
Medical Assistant, receptionist, assisting with patients, billing and general office duties
Education
Certificate
New York School for Dental & Medical Assistants
June 1980
Liberal Arts
Manhattan Community College
September 1979 to December 1979
Skills
• Microsoft Office
• Team Building
• Sales
• Excel
• Filing
• Inventory
• Receptionist
• training
• Marketing
• Product Demos
• Phlebotomy
• Medical Office Experience
Languages
• Spanish - Fluent
Certifications and Licenses
Certified Clinical Medical Assistant (CCMA)
Assessments
Customer Service Skills — Proficient
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