Store Manager Customer Service
Resume:
Tracey M Williams
Cleveland Heights, Ohio 44112
ad5q9z@r.postjobfree.com
Objective: To obtain a position in a growth-oriented company that offers room for advancement with my management and customer service skills.
Job History:
Dollar Tree- Store Manager
May 2021 – January 2022
Responsibilities includes:
- Hiring and training staff of 25
- Merchandising and keep reset currently
- Payroll
- Preparing weekly schedules
- Overseeing a million dollar store
- Controlling shrink and inventory level
Sally Beauty – Store Manager
August 2018 – May 2021
Responsibilities includes:
-Hiring and training of staff
-Updates and resets in the store
-Preparing weekly schedules
-Controlling inventory and assets to close to a million dollar store
-Handling all customer issues
-Handle daily store operations
-Preparing monthly presentations for the district
-Handle the store payroll
-Coach and developed a winning team
Tracey Williams
Spirit Halloween Superstore – Store Manager
July 2015 – November 2017
Responsibilities Included:
-Building and creating a store
-Hire and training of a staff of 18
-Prepared weekly schedule
-Run daily operation
-Overseer of the store merchandising
-Handled all store issues
Radio Shack – Store Manager, Trainer
December 2009 – March 2015
Responsibilities Included:
-Overseer of a million-dollar store
-Hired and trained the staff
-Prepared weekly schedule
-Run daily store operation
-Managed the purchasing of the store
-Increased sales and growth in wireless
-Run Wireless consultant
-Handled Visual Merchandising for the store
City of East Cleveland – Clerk of Council
February 2006 – June 2008
Responsibilities Included:
-Prepared agendas for meeting
-Transcribed minutes
-Handled purchasing / invoice for departments in the city
-Handled official correspondence
-Research inquires in the Codified Ordinance Book
-Maintain purchasing records
-Prepared payroll
-Prepared legislation
-Prepared Proclamation
-Managed the daily activities of the Council Officials
Education: Graduated June 1992 from Villa Angela / St. Joseph High School
Cuyahoga Community College
Related Skills: Typing and data entry
Computer Skills: Windows, Microsoft, XP, Excel, AS400, Access, PowerPoint, Outlook, and Word
Reference available upon request
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