Simarpreet Kaur
+1-825-***-**** ad5q7z@r.postjobfree.com Edmonton (1919 28 st northwest, T6T0L9)
PROFESSIONAL SUMMARY
Empathetic and customer-focused customer service professional looking to take on additional responsibilities at a larger retail location. Good experience in managing phone and in-person queries in retail where I applied problem-solving and creative expertise to maintain a 99% satisfaction rate.
EXPERIENCE
Store Manager May 2023 – August 2023
Reliance super store, Samana, India
●Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
●Maintained up-to-date records of employee attendance, payroll information, and vacation requests.
●Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services. To update accounts payable and perform reconciliations.
Sales associate August 2023- January 2024
Hero electronics, Ludhiana, India
●Electronic sales associates help customers choose electronic equipment and devices, such as mobile phones, televisions, game consoles, and computers.
●Responsible for monitoring and recording inventory and stock levels, electronic sales associates periodically check inventory, comparing it to expected levels, taking note of discrepancies or missing stock.
●In addition to selling electronic equipment and devices, electronic sales associates also process returns and exchanges, inspecting returned items for signs of damage as they process returns via cash or credit card.
SKILLS
Ability to stand for long hours (8 to 10 hours).
Good experience in mechanical tools about 2 years.
Easily lift 20 to 35 pounds in a row.
Fluent in more than three languages (English, Hindi, Punjabi).
EDUCATION
Campbell College (pursuing a degree in administrative professional diploma)
CERTIFICATIONS
●First aid CPR certificate security guard license counterbalance smart serve
AVAILABILITY
●Full time (or) shift work
●Overnight Monday to Sunday