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Customer Service Patient Care

Location:
Goshen, NY
Posted:
May 16, 2024

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Resume:

Rebecca Thomas

Washingtonville, NY *****

ad5q7q@r.postjobfree.com

+1-845-***-****

I have worked in the medical field since the age of 18. I took time off to be a stay at home mom. I am eager to get back into the workforce. I have medical office, medical records and medical billing experience as well. I started off working in geriatrics as a CNA at the age of 18. I have many years of experience in customer service. I have worked other jobs that are not included on this resume due to them no longer being in business and others were through temp agencies. Authorized to work in the US for any employer

Work Experience

Medical Assistant/Phlebotomist/Receptionist

Dr. Gurinder Mehar - Cornwall, NY

April 2006 to October 2008

ekg’s, phlebotomy, assisting the doctor, pre-approvals for insurance, scheduling appointments for any and all pre-ops, administering injections, multi line phones, customer service, medical records

• Measured accurate vital signs

• Performed numerous administrative duties

• Recorded patient history

• Updated care plans

• Contacted patients for appointment reminders

• Assisted with charting

• Cleaned patient rooms

• Provided patient care

• Obtained patient vitals

• Performed blood draws

• Ordered labs

• Responsible for back office duties

• Assisted with insurance verification

• Responsible for scheduling patients for appointments

• Triaged patients

Medical assistant/PCA

Blake Medical Center - Bradenton - Bradenton, FL

February 2004 to April 2006

Assist doctors and nurses as needed, patient care

• Performed clinical skills under physician supervision

• Obtained patient vitals

• Provided patient care

CNA - Certified Nursing Assistant

Montgomery Nursing Home - Montgomery, NY

• Assisted with wound care

• Aided in lifting residents when necessary

• Took vital signs regularly

• Gave residents their medication

• Assisted residents with daily routines: feeding, bathing, dressing, grooming and walking

• Recorded resident care

• Provided for residents' physical and emotional needs CNA

Campbell Hall Rehabilitation Center - Campbell Hall, NY caring for residents

assisting residents in daily tasks

helping with feeding residents

lifting residents

Education

High school diploma

Skills

• Phlebotomy

• Patient Care

• Experience Administering Injections

• Vital Signs

• Laboratory Experience

• Medical Records

• Medical Scheduling

• Medical Office Experience

• Insurance Verification

• Front desk

• Medical receptionist

• Hospital Experience

• Medical Billing

• Multi-line Phone Systems

• Computer Skills

• English

• HIPAA

• Driving

• Medical coding

• Filing

• Windows

• Transcription

• Triage

• Clerical Experience

• Anatomy Knowledge

• EMR Systems

• Nursing

• Quality Assurance

• QuickBooks

• ICD-10

Certifications and Licenses

Driver's License

Assessments

Following Directions — Expert

November 2020

Following multi-step instructions.

Full results: Expert

Medical Receptionist Skills — Highly Proficient

October 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Filing & Organization — Proficient

November 2020

Arranging and managing information or materials using a set of rules Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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