Customer Service Support
Resume:
Summary
Well-qualified customer service representative familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Proficient in problem solving, patience, and exceptional customer support. Ready to leverage training and experience to take on new professional challenges. Experience
Market Research Analyst
Avant Marketing Group • Maryland Heights, MO 08/2023 - 02/2024 Made a large amount of outbound calls in conducting primary and secondary market research studies. Applying excellent written and verbal communication to effectively present research finding, insights and recommendations to clients and management.
Customer Care Representative
MTM Transportation Services • St. Louis, MO 08/2022 - 03/2023 Managed high volumes of calls for people who needed help setting up transportation for non-emergency medical appointments.Multi- tasking and showing a great deal of compassion, empathy, and sympathy. Customer Support/ Secretarial Assistant
WHITE ENTERPRISES • Saint Peters, MO 03/2020 - 05/2022 Managed a heavy volume of incoming calls daily with the upmost professionalism and knowledgeable services.Answered customers questions about product availability and shipment times.Submitted completed orders quickly to maximize delivery efficiency.Collected customer feedback and made process changes to exceed customer satisfaction goals Skills
Customer service, Communication skills, Computer skills, De-escalating situations Education
Culinary Arts
L'Ecole Culinare • St. Louis, MO 05/2008
Associate Degree
English literature
University City highschool • St. Louis, MO 05/2005 Kelly White
ad5q29@r.postjobfree.com
St. Louis, MO
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