Customer Service Los Angeles
Resume:
Tammy Rasberry
Rejection Specialist - AllCare Pharmacy
Dallas, TX 75210
ad5q1g@r.postjobfree.com
Experienced and accomplished pharmaceutical billing and rejection specialist with over five years of experience. Looking to expand my skill set as well as utilize my customer service skills and office management.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Arkansas Department of Workforce
State of Arkansas - Little Rock, AR
February 2020 to June 2022
Processing PUA and unemployment benefits looking over all documents to determine if applicants are eligible for benefits.
Nursing Assistant
Magnolia retirement center - Little Rock, AR
January 2017 to May 2019
Working with patients with mental Illness.making sure medication is taken laundry is done vital signs charting on patients transport patients to and from appointments help with meal prep for snack make sure residents are clean hygiene are good assist with activities Cashier/Customer Service
Walmart - Arkadelphia, AR
May 2018 to December 2018
Cashier I checked all customers out in a timely Manor all groceries add money to pre paid cards gift cards bag groceries professional greeted all customers and thanked then for shopping Walmart relived other cashier's for lunch and break keeping area near .
Rejection Specialist
AllCare Pharmacy - Arkadelphia, AR
November 2010 to June 2017
Process claims from nursing homes, assisted living facilities and human development center
*Educate pharmacy staff on third party billing procedures
*Review and screen new patient's information at intake to ensure it is accurate
*Troubleshoot and resolve billing rejections/ settle customer disputes Front Office Lead
Health Partners - Riverside, CA
January 2003 to November 2009
Responsible for opening clinic and scheduling appropriate staff for each shift
*Check patients in and out of the facility
*verify insurance information, check eligibility, process claims, bill for copays
*input patients information into database and prep rooms for various procedures Psych Technician
VA medical center - Los Angeles, CA
January 1996 to December 2002
Assisted with care of mentally challenged patients
* Daily logging of drug use and Updating Patient's charts
* Assisted with meals and delivering of medications Education
Associate of the Arts in Business Management
Los Angeles City College - Los Angeles, CA
May 1984
High school diploma or GED
Skills
• Vital Signs (7 years)
• Patient Care (6 years)
• Injections (1 year)
• Microsoft Excel (2 years)
• Front Desk (5 years)
• Microsoft Word (4 years)
• Customer Service (5 years)
• Memory Care (2 years)
• Medical Office Experience
• Office Administration
• Medical Records
• Meal Preparation
• Insurance Verification
• Typing
• Public health
• Windows
• Computer literacy
• 10 key calculator
• Medical terminology
• Patient monitoring
• Filing
• 4G/LTE
• Dispatching
• Classroom experience
• Documentation review
• Military
• Computer skills
Links
http://ad5q1g@r.postjobfree.com
Military Service
Branch: Army
Service Country: United States
Rank: E-5
December 1985 to December 1989
31 Mike communication operator
Darmsradt Germany
Awards
Us Army overseas medal
December 1987
Certifications and Licenses
Certified Medical Assistant (AAMA)
Present
Certified Nursing Assistant (CNA)
Patient care tech
Present
CPR
Secret Clearance
Additional Information
Us Army veteran from12/85 -12/95
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