Customer Service Medical Office

LAURIE M. HAM

*** *. ***** **., ******, OH ***** 419-***-**** ad5pyo@r.postjobfree.com

PROFESSIONAL SUMMARY

Ambitious and conscientious professional with a dedicated work history of providing quality direct care to a broad range of clients seeking to parlay comprehensive medical training into career advancement opportunities.

● Excellent communication skills and interfaces well with clients, co-workers and management.

● Fosters loyalty and team commitment while meeting or exceeding targeted results.

● Thrives in a fast-paced business environment and brings a solutions-oriented approach to any position. KEY MEDICAL SKILLS

Introduction to Medical Assisting • Medical Terminology • Medical Transcription n • Medical Billing

Medical Law & Ethics • Medical Record Management • HIPAA • Patient Processing and Accessing Electronic Health Records • Electronic Medical Records • Medical Transcription • Human Pharmacology Medical Office Procedures with Software Applications • Office Accounting • Principles of Management Computer Information Systems • Interpersonal Professional Communication • Insurance Verification Pathophysiology for Medical Office • Anatomy & Physiology • Health Care Coding - EDUCATION

Northwest State-Toledo, Oh.

WSOS IAM / Industrial Maintenance/Industrial Robotics Industrial Electricity 1- Print Reading and Sketching -Machine Repair- Industry Safety-Bench Work Industrial Electricity 2 -Industrial Fluid Power- Servo/Robotic System- Industrial Pipe fitting Motor & Motor Control- Programmable Controller 3/17/2018-8/18/2018 Ultimate Medical Academy – Tampa, FL 4/2013-5/2014 Graduated Health Science Associate in Science

Ultimate Medical Academy-Diploma-

Medical Administrative Assistant

2/2012-2/2013 Graduated

Roy C. Start High School

2061 Farragut Dr. Toledo, Ohio 43608

9/1979-6/1982 Graduated

Certification

• State Tested Nurse Aide Registry# 401********* 2

• TRAINING/ WSOS IAM Industrial Maintenance /Maintenance Robotics 3/17/2018-8/13/2018 PROFESSIONAL EXPERIENCE

Vitals Personal Care Dietary Direct Care 10/4/2007 – Present Per Diem Nurse Staffing, Ltd – Waterville, OH

● Document daily activities and overall health observations.

● Perform all duties in accordance with established methods, techniques and recognize standards.

● Protect clients and operations by maintaining confidentiality and adhering to ethical standards.

● Provides encouragement, support and comfort to patients and family members. Vital Scheduler Client Service Director 5/2006 – 12/2008 First Class Compassion Care – Columbus, OH

● Provided encouragement, support and comfort to patients and family members.

● Monitor, recorded and communicated patient condition as using computerized documentation systems.

● Followed standard precautions using personal protective equipment as required

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