Business Analyst Project Management

Terri J. Powell, MSIS, PMP

Cell 313-***-**** E-mail address: ad5pxu@r.postjobfree.com

Professional Summary:

Analytical, strategic and results driven Business Analyst with 10+ years of experience in business

operations, project management, and process development. Skilled in data collection, design, and

automation. Demonstrated experience with conceptualizing solutions to support the organizations

objectives.

Work Experience: Software Proficiencies: MS Project

Sr. Business Analyst Excel, Word, PowerPoint, Access

IT Manager SharePoint Skills:

Data and Systems Analyst Power Bi, Power Query Agile and Waterfall methodology

Desktop Support Specialist MS Forms, InfoPath ELT

SQL Communication

Certifications: Visio Attention to detail

Project Management Professional (PMP) Visual Basic User acceptance testing

Professional Experience:

Vista Maria 11/2021 – 8/2023

Dearborn Heights, MI

Business Analyst

• Lead in multiple projects, defining requirements, summary reports, resources, and project progress.

• Performed business analysis and create Ad Hoc reports.

• Collaborated with department head and senior management to create program models and documentation.

• Implemented department processes to identify areas of improvement.

• Developed the organization’s record retention policy and schedule.

• Participated in the implementation of the new CRM system.

• Exported and analyze data regarding client participation in programs to establish success rates.

• Generated forecast reports to identify program trends and business solutions.

• Addressed issues of data migration, validation, and cleanup.

• Create data visuals such as process maps, models, and dashboards using various tools and applications.

• Develop SharePoint sites and link department data using Excel, Power Query and Power Bi.

Blue Cross & Blue Shield of Michigan 3/2021 – 11/2021

Southfield, MI

Epitec Inc. - Contractor

Sr. Business Analyst

• Participated in multiple projects, defining requirements, resources, and project progress.

• Create metrics to track monthly performance of department deficiencies and resolutions.

• Addressed issues of data migration, validation, cleanup

• Gathered requirements to support project implementation and documentation.

• Developed process maps, models, reports, and dashboards using power query and power bi.

• Created Ad Hoc reports and analysis.

• Extracted data from internal and external sources to create custom reports for Senior Level Management.

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