JOHN SANDOVAL Saint Charles, IL *****
ad5pv9@r.postjobfree.com 708-***-****
SUMMARY
Credit and Collections professional with solid analytical, communication, time management and organizational skills. A collaborative team player experienced in operational improvements, financial analysis, accounts receivable and leading teams. Focused on superior customer satisfaction while understanding the trends in cash flow and profit.
EXPERIENCE:
INX Sakata Inc. – Schaumburg, Illinois Nov 2021 - Present
Credit and Collections Analyst
Ensure timely collection of Accounts Receivable to improve cash flow and minimize bad debt
Make proactive phone calls using AR aging reports
Negotiate payment plans for delinquent accounts and escalate to management
Reconcile invoicing and payment discrepancies
Post cash receipts timely and accurately
Rakuten Rewards – Schaumburg, Illinois June 2020 - Oct 2021
Credit and Collections Analyst
Analyze financial statements of credit watch merchants and present key data for review
Prepare schedules utilized in credit review meetings which show sales projections, AR balances and projected payments
Track deposits and prepayments and prepare schedules for presentation to sales team and merchants
Help identify potential at-risk clients through financial statement review, industry tools, internet searches and aging reviews
Aaron’s Leasing – Streamwood, Illinois Apr 2019 – May 2020
Credit and Collections Manager (CAM)
Manage the collections process by contacting and counseling customers to gain timely lease renewals.
Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements.
Ensure applicants meet credit requirements and ensure all information presented is accurate and complete.
Lead efforts as sales support in growing the business while identifying potential charge offs and/or slow pay accounts.
AbbVie – Lake Forest, Illinois Jun 2016 – Feb 2019
Senior Corporate Disbursements Analyst – Lake County
Audit travel expense claims, out of pocket expenses, and duplicate reimbursements in accordance to policy.
Concur Travel and Expense SME processor ensuring approvals are obtained and audit requirements are met.
Search for duplicate expenses and recover via RCAT Tracker tool.
Maintain confidential specialized ledgers (TM1 Report) for Senior Leaders on a monthly and annual basis.
Maintain scripts and catalog one-off scenarios for BPO IBM staff in Philippines (call center).
Senior A/R Accountant – Latin America Region Apr 2015 – May 2016
Receive credit application packages and initiate credit review and provide recommendation based on strength of financial statements.
Contact customers past due and if needed use third party collections agency.
Prepare monthly reconciliations and audit schedules; research and resolve any anomalies or variances.
Document new processes of efficiency that impact KPI’s and host WebEx meetings session.
LANGUAGES FLUENT IN:
Spanish
EDUCATION:
Keller Graduate School of Management, DeVry University
Master of Business Administration
University of Illinois at Chicago
Bachelor of Science – Management
Bachelor of Science - Marketing
Certificates:
Notary Public