Customer Service Sales Floor

Simone Morris

Brooklyn, NY 347-***-**** ad5ptp@r.postjobfree.com

Employment History

May 2019-October 2023 Macy’s Department Stores

Customer Service Manager

Scheduled team members to ensure adequate coverage on the sales floor.

Coached team members to offer superb customer service.

Ensured proper presentation of merchandise on the sales floor.

Provided marketing information on products and services to customers

Assisted customers with general purchases

Informed customers about different sales and specials

June 2018 – May 2019 Macy’s Department Stores

Customer Service Supervisor

Provided marketing information on products and services to customers.

Assisted customers with general purchases.

Informed customers about different sales and specials.

Ensured that the sales area was organized and customer-friendly.

Education and Certificate

Certified Nursing Assistant November - December 2023

New York Institute of Health Careers

Certified Patient Care Technician February 2024

New York Institute of Health Careers

Certified Phlebotomist February 2024

School?

Bachelors in Accounting January 2008 - (Pending)

Queens college

Internships

December 2023 - Month&Year? Elmhurst Care Center Certified Nursing Assistant

Assisting with ADL care for residents.

More responsibility

Skills

•Customer relations • Leadership •Teamwork • Multitasking • Critical thinking & problem solving

•Time Management • Great communication skills •Punctual •Ability to work under pressure

References available upon request

Contact this candidate