Customer Service Representative
Resume:
Heather Wesley
Customer Service Rep
San Antonio, TX 78230
ad5pj8@r.postjobfree.com
To seek a full time position that offers a friendly environment. I am a highly motivated self -starter who is a team player. I possess strong leadership qualities and I am capable of motivating others to achieve their maximum potential.
Willing to relocate: Anywhere
Work Experience
Auto Claims Adjuster
Allcat Claims Service, LLC - San Antonio, TX
December 2022 to Present
End to end. Work claims from start to finish. Assess liability, set moi and rental, submit payments Ambassador
Activus Connect
December 2021 to December 2022
Review applications for ACP and Lifeline.
Customer Service Representative
i2c Inc - San Antonio, TX
November 2020 to December 2021
Inbound call center, file fraud claims, answered questions about account, helped with inquiries about transactions, balances and pending deposits
Customer Service Representative
TaskUs - San Antonio, TX
January 2019 to November 2020
Provide safe and reliable transportation services for children, answer product and service questions about other products and services.
Direct Care Worker
Rockhouse - Georgetown, TX
January 2017 to January 2019
Assisted individuals with their daily living, provided safety, and comfort. Provided assistance to people with basic tasks such as bathing, dressing, grooming and eating. Helped with home management tasks such as preparing meals, grocery shopping, and cleaning. Customer Service Representative
Humana - Killeen, TX
August 2015 to December 2016
Responsibilities
Assist members with questions about their medical and drug benefits, help find a primary care physician in their area that is in network, assist with them signing up or navigating online, take payments, handle claims
Customer Service Representative
Sitel
March 2013 to August 2015
Inbound call center where I answer calls about prepaid phone services, take payments, troubleshoot phone issues.
Customer Service Representative
Circle K
June 2010 to December 2012
Customer Service Representative in a convenience store where I rang up customers, bag their items, cleaned store, made coffee, placed tobacco orders, organized cooler and checked for proper identification.
Customer Service Representative
West Corporation - Pensacola, FL
February 2009 to May 2010
Inbound call center where I answered calls about cable services, took payments for cable services, worked trouble tickets, explained bills and services to customers, and helped customers make sound decisions about upgrading and downgrading services. Education
Vocational
Diesel Driving Academy
September 2007
Vocational in Medical Office Assistant
Louisiana Technical College
May 2006
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