Customer Service Representative
Resume:
Emnalie Torres
Stockton, CA
ad5pi8@r.postjobfree.com
Customer Service Representative at Walmart demonstrated an exceptional ability to elevate customer satisfaction and retention by 20%, showcasing a blend of leadership, problem-solving, and analytical skills. With a knack for collaboratively resolving complex customer issues and a detail-oriented approach to analyzing customer feedback comdunia ian sidate so fuficate impreced some edeliver Ready to trily tito team surent, adaptability, and communication skills for further enhance customer experiences and contribute to team success.
Willing to relocate: Anywhere
Work Experience
Walmart Associate/Manager
Walmart - Fremont, CA
July 2021 to February 2024
• Led a diverse team at Walmart, driving operational efficiency.
• Implemented innovative strategies to boost team productivity.
• Exhibited a collaborative approach to problem-solving.
• Enhanced team performance by 30%.
• Fostered a supportive work environment, improving team morale.
• Led a team at Walmart, boosting productivity by 20% through innovative scheduling.
• Fostered a collaborative team environment, increasing employee satisfaction by 30%. Walmart Associate
Walmart
July 2021 to December 2021
• Collaborated with team to ensure high-quality customer service
• Authoritatively handled complex customer issues
• Improved customer retention rate by 20% through supportive interactions
• Applied analytical skills to identify trends in customer feedback
• Elevated customer satisfaction by solving issues and improving service delivery, Education
High school diploma
Fountain-Fort Carson High School - Fountain, CO
August 2017 to May 2021
Skills
• Cashiering (3 years)
• Customer service (3 years)
• Cash Handling
• Typing (3 years)
• Computer Skills (3 years)
• Assistant Manager Experience
• Retail sales
• Cash register (3 years)
• Conflict management
• Microsoft Office
• Communication skills
• Grocery store
• Basic math
• Retail math
• Sales
• Bilingual
• Spanish
• English
• Purchasing
• Organizational skills
• Supervising experience
• Math
• Time management
• Maintenance
• Warehouse experience
Languages
• English - Fluent
• Spanish - Fluent
Contact this candidate