Experience
You Decide Realty August ****-Present
Transaction Coordinator
●Customer Service
●Handling Paperwork/Obtaining Signatures
●Managing Deadlines
●Coordinating Scheduling
●Coordinating communications between parties
●Posting Listings
●Coordinating deal closure
●Social Media Moderator
●Data Entry
Colony Brands October 2019-August 2022
Customer Service Rep V
●Answering inbound calls
●Order taking
●Taking CC and ACH payments
●Tracking orders
●Sending replacements/issuing credit
●Taking supervisor calls
●Interviewing potential applicants
●Human Resources
●Technical support for home agents
Sam’s Town
Prep Cook 2 May 2014-July 2020
●Every day operations
●Marketing (promotions, client experience)
●Employee Assistance (Computer help, emotional support)
●Cooking food based on needs
●Prepare batch foods, sauces, soups, pasta, etc
●Maintain a safe and clean work station
●Cutting fruits and vegetables, making fruit trays and cold salads
Cinnabon
Team Leader December 2013-September 2014
●Every day operations
●Cash Deposits
●Daily Inventory
●Managed and Prepared to run shifts
●Counted safe and registers
●Supervised Employees
Precision Opinion
Research Associate
● Outbound calls, collecting data for market research
July 2012 – May 2013
Wendy’s, Salt Lake City, UT
Shift Supervisor
●Every day operations
●Cash Deposits
●Daily Inventory
●Managed and Prepared to run shifts
●Counted safe and registers
●Supervised Employees
July 2011 – July 2012
Subway, Magna, UT
April 2007 – June 2008
General Manager
Scheduling of Employees
Every day operations
Recruiting and Training
Cash Deposits
Weekly inventory
Daily Control
Scheduling Maintenance and Repairs
Payroll
Alorica, Magna, UT January 2004 - October 2006
Agent level II
Providing technical assistance for TVs and computers
Data Entry
One-rep sales
Customer Service
Duty Sup (Working in Excel keeping track and reporting employees breaks and attendance.)
McDonald's, Magna, UT November 2002 - September 2003
Shift Manager
Managed and prepared to run shifts
Supervised employees
Counted safe and registers
In charge of fun activities
Set up and maintained POP (Point of Purchase advertisements)
Subway, Magna, UT
Asst. Store Manager
Inventory
Food order
All maintenance
· Providing customers with the service they need
October 1999 - July 2002
Sitel, Corpus Christi, TX
July 1998 - May 1999
Telephone Sales Representative
Telephone Sales for various credit card companies
Data Entry
Calling customers offering credit cards and balance transfers
Macy's, Bloomington, MN October 1996 - October 1997
Customer Service/Gift Wrap
Customer Service for customers
Gift wrapping packages
Data Entry for UPS shipping
Education
Salt Lake Community College, Taylorsville, UT
High School
Stevens Henager, Murray, UT
Bachelor of Science - Business Management/Accounting
May 2010-January 2012
Le Cordon Bleu
Certificate - Culinary Arts
Graduated 2013
Writer for the school Newsletter, Chairperson of the Student Leadership Team, Tutor
Kaplan Learning Center
Real Estate Salesperson Licensing 2023
Skills
Excellent customer service skills
Ability to work in a fast paced environment
Good communication skills
Good problem solving skills
Ability to work under extreme pressure
Social Media Management – 4 years experience
Knife skills
Food Preparation
Ability to read recipes and execute quality dishes
Ability to lead a team/shift