Technology Professional

Enterprise Network Engineer, Network & Systems Administrator, IT Project Manager, Network Operations and Data Center Technician. Asset management, Disaster Recovery, Backup and Security Systems. Network management, Active Directory O365 Exchange/Hybrid, Azure, Microsoft Windows Client/Server & SCCM Server. Cisco, ServiceNow Apple & Linux environments. Apple Business Manager, MacOS & iOS. SME and Android Specialist. Radios, 802x Wireless and P2P. Certified in Industrial Control Systems Technology Support. Knowledgeable & thorough Technical Professional with superior mindfulness. Maintain systems that safeguard information, optimize data, and streamline operations. Adept management of complex technical projects with topnotch stakeholder support. A confident communicator, leader by example and technical writer. WORK EXPERIENCE

Data Center Technician / Migration Project Centennial, CO Nesco Resource, LLC. Aug 2023 to Nov 2023

Data Center Operations that included site assessments, inventory, assembly, racking, mounting and management of all equipment.

Configuration of Servers, Storage Arrays, Network hardware, and Power Distribution Units.

Install, Move, Add, Change, & De-install (IMACD). Server installations & decommissioning adhering to Customer, Client, and Site Compliances.

Performing visual inspections and monitoring of all device assets, including Site audits, and Inventories.

Cable Management including power, network, ILO, homeruns, terminations, troubleshooting, testing diagnostics tools and equipment for CAT3, CAT5e, CAT 6, CAT 6a, Coaxial & Fiber Optics. KVM, console port, and remote management support.

Collaborated with Customers, Facilities Personal and other stakeholders to provide communication and documentation of daily operations. Accomplishments: Selected as one of only two to be retained on project out of the original 15 team members. Broadcast Systems Engineer Centennial, CO

Comcast Inc. Contracted by Apitel Technologies. Oct 2022 to May 2023

Monitors and adjusts audio and video parameters to ensure the best network quality. Installs and repairs broadcast operations equipment as needed.

Maintains network quality, minimize customer outages, and communicate technical issues and solutions in daily shift reports and pass- down meetings. Tunes and trouble-shoots distinct types of satellite and fiber decoders.

Assists operations with training related to audio and video equipment use and their adjustments.

Insures a clean and dust free environment in all technical areas. Maintains the integrity of the system wiring and documentation.

Provided guidance in network planning, engineering, architecture, and the development of technical standards for video over IP.

Provides basic resolution for routine network problems, coordination of support for end user problems, occasionally direct end user support for executives.

Contributes to projects supporting the implementation, operations and management of the real time, network-computing infrastructure. Senior Technical Lead, Space Program Littleton, CO Lockheed Martin, Inc. Contracted by MainTech, Inc. Dec 2021 to July 2022

Responsible for management of all Apple MacOS laptops & desktops. Perform Technology refreshes for PC & Mac

Part of the transition team from Device Enrollment Process to Apple Business Manager, Avenue management

Participated in Development and Testing of MacOS Version 11 Big Sur and version 12 Monterey.

Provided onsite & remote support to End Users with Apple and PC hardware & software issues.

Used Jamf Pro & Jamf Remote Apple Device Management for, Setup, Inventory, & Device Protection Accomplishments: Promoted to Senior Apple Engineer responsible for asset management and distribution Integration Specialist Denver, CO

WyCo Field Service/Mastec Contracted by Robert Half, Inc. June 2021 to Dec 2021

Migration & integration support for desktop/helpdesk rollout and transition to Service Now

Provided onsite & remote support for over 200+ laptops & 180 desktops.

Providing white-glove hyper-support to C-level users and their Admins

Asset management of all new laptops, redeployment, and associated peripherals

Also responsible for all third-party software configured and integration with SCCM server environment.

Decommissioned Ubiquiti WAP and replaced with Cisco AiroNets, created A/D GPO with Fortinet whitelisting of all new MAC addresses. Accomplishments: Upgraded and reconfiguration of network infrastructure. Often required overtime, after hours, and weekend support Directory of Information Technology Keenesburg, CO Wild Animal Sanctuary Contracted by Comet Staffing LTD Oct 2020 to Jan 2021

Responsible for the planning, execution, troubleshooting, and ongoing support of all information technology issues at the 798-acre habitat facility; housing 650+ Apex predators; Lions, Tigers, and Bears

Provided recommendations, practical solutions while implementing best practices, and creating documentation of procedures and policies Administered and maintained Microsoft Exchange email system, anti-virus/cyber security and other protection software on all computers, cloud-based servers, VOIP phone system, and other software/cloud products

Maintained and updated IT Support Manual. Logistical planning, prioritizing the technology needs for multiple facilities in multi-year technology budgets

Research, develop, and implement new technology and systems to increase efficiency, enhance workflow and improve staff effectiveness Accomplishments: Fixed critical monitoring systems at remote 10,000-acre Refuge facility. Increase WLAN data thru-put capacity by 28% while simultaneously reducing reoccurring costs. Converted Multi-Point to Point to Point Mesh backhaul radio network increasing distance range and reliability at 40-acre Texas facility.

D A V I D B E A R D S L E Y ad5pel@r.postjobfree.com 720-***-**** Seasoned Technology Professional http://www.linkedin.com/in/david-beardsley-b0b45/ DAVID BEARDSLEY Page 2

Service Delivery Integrations Manager Longmont, CO Novartis Pharmaceutical Company, Contracted by ESP Global, LLC Sept 2019 to Mar 2020

Planning and execution to ensure service adherence with quality, compliance and security standards and delivery of associated corrective service actions. Responsible for managing capital assets including technical refresh of 520 laptops.

Manage end-to-end complex data migration, conversion, and deployment support.

Acted as the primary connection between service delivery and the business units. Ensure IT services are aligned with business strategy, business objectives, business requirements, standards, and regulations. Provide IT consulting to the capability stakeholders educate them on IT processes and methodologies and drive adoption of global solutions. Smart Home Consultant/Contractor Denver, CO

DB Construction Aug 2016 to Sept 2019

Small Business Owner and responsible for designing and implementing a wide range of integrated Home Automation Services.

Remote access control, Security and Remote monitoring. Outdoor and indoor appliance connectivity. Audio, Video, Home Theater

LAN/WLAN, Wi-Fi Extenders, Media Servers, and Voice Assistance devices. Additional Sub-Contractor Assignments: Performed field service work for Barrister.com, FieldEngineer.com, FS24-7ltd.com, ITARMY.com, CompuCom Program Manager O365 Customer Experience Analyst Broomfield, CO Microsoft Inc., Contracted by TEKsystems Inc. Aug 2015 to Mar 2016

Analyze the current in-product on-boarding experience for Office 365 including researching customer-accessible documentation.

Suggest new processes and wizards to reduce customer paralysis while on boarding.

Interview with Microsoft On-boarding Engineers, Managers, and customers and incorporate feedback into process improvements.

Created and utilized Lab environment to test exchange hybrid configurations. Accomplishments: Use past Office 365 migration experiences to develop logical forks and work with writers and developers to insert the new on- boarding strings into an XML-based document/wizard to test for outcome improvement. Lab test Azure Active Directory synchronization with on- premises Active Directory.

Network Field Engineer Arvada, CO

Complete Business Systems, Inc. May 2011 to Aug 2015

Administered internet services, firewalls, routers, switches, and network storage equipment for small to medium customer base.

Performed on-site and remote support of production systems including LAN/WAN, internal/external mail systems, remote access, back-up systems anti-virus and anti-malware on desktop workstations, laptops, and servers.

Interacted directly with clients to build and maintain relationships, identify risks, and design appropriate solutions. Managed projects and assisted with development of processes which provided for growth and consistency of client services. Accomplishments: ESoft Firewall installation and configuration. Microsoft 2012 Small Business Server provision, deployment, and migrations. Public Key Infrastructure (PKI) compliance. Supported DoD Clients and conformed to OPSEC Compliancy. Performed upgrades and troubleshooting on Zoll & Omnigo Software & Systems for various Police, EMS, and Fire Departments Agencies. Network Operations Systems Engineer Centennial, CO eBay, Inc. Contracted by Modis Staffing Jun 2010 to Oct 2010

Denver’s graveyard network operations center bridge-keeper management of Unix, Linux, Solaris, and windows server farms. Primary responsibilities included change-bridge management of new code, smoke-test deployment & monitoring using site tools as well as first and second tier resolution of production issues.

Monitored and responded to notifications, alarms, and active identification of cart egress denial errors. Utilized custom toolsets to diagnose and resolve all e-commerce production issues related to code roll-out.

Collaborated with external teams to diagnose complex problems and drive resolutions for PayPal and other adjacencies. Accomplishments: Received THINK TWICE Administrator access certification for all US and International server farm environments. Information Systems Engineer Cupertino, CA

Apple Computer, Inc. Sept 2009 to Mar 2011

Provided second level support to the Retail Systems hardware & software.

Managed aspects of repair workflow, including open repairs prioritization, case management, and service part order management.

Interfaced with IS&T business partners to coordinate support and problem resolution.

Apple Remote Desktop and Terminal used to remotely resolve issues. Accomplishments: Successfully piloted and launched Snow Leopard. Upgrade to all retail stores in US. Created automated provisioning process for iPod Touch Sled scanners. Apple’s Portable and Desktop hardware Certification 2009. Education Support Group. EDU Experts Chat Support Team. EDUCATION & CERTIFICATIONS

Bachelor of Science Degree in Aeronautical Engineering & Astro Physics Massachusetts Institute of Technology, MA, currently enrolled Bachelor of Science Degree in Computer Information Technology Heald College, Roseville, CA, 2004

- Phi Theta Kappa Honor Society, Mentor Program, and Dean’s List. Bachelor of Arts Degree in Business Administration University of California Irvine, Irvine, CA, 1990 A+ Certification - CompTIA ID # COMP10647900 Nov 2000 Apple Certified Help Desk Specialist, Desktop & Portable May 2007 HP Certified Desktops, Workstations, and Notebooks Service Nov 2016 Servicing HP Desktops, Workstations, Notebooks Service Techs Nov 2016 HP Elite Pad Service/Support, Solution Awareness Training Nov 2016 Dell Certified DCSE1000 Client Foundations DCSE 1000 Client Q3 Nov 2016 Lenovo Certified – Lenovo Service (code RWSW200) & who is Lenovo Nov 2016 Novell Certified Network Administrator (ver. 3.xx CNA) Oct 1998 IBM AS/400 System Operator Certification May 1999

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