Order Management Fine Dining

SKILLS

• Table Setting

• Order Management

• Daily Specials

• Suggestive Selling

• Menu Presentation

• Wine Pairing Sales

• Food Inspection

• Safe Food Handling

• Memorization

• Order Management

• Beverage Preparation

• POS Operations

• Food Running

• Table Bussing

Natia “Maria” Tsiplashvili

347-***-**** ad5pdi@r.postjobfree.com

14 N. Ave, Apt. E5X, Elizabeth, NJ 07208

PROFESSIONAL SUMMARY

Originally from Tbilisi, Georgia I moved to Thessaloniki Greece at the age of 17. From there I attended my formal training learning the art of cooking, fine dining, and hospitality management & operations. I am an expert in Fine Dining preparation and service and have spent the past 3 years working in fine dining establishments in New York. I am highly presentable, personable, and am comfortable in high pressure, fast paced restaurant environments. Having lived in multiple places around the world I am well versed in with multiple cultures and am fluent in Greek, Georgian, Russian and English.

My personality and appearance paired with my language skills and professional service knowledge make me a valuable addition to any service group who employs me.

HISTORY

Server Yefsi Estiatorio

Manhattan - December 2022 - December 2023

Server Chris & Michael Steakhouse

Woodbridge, NJ - January 2022 - December 2023

Server Greek Taverna Dafni

Manhattan - December 2021 - December 2022

Server Stamati's Restaurant

Astoria, NY - January 2021 - December 2022

General Manager & Co-Owner Remvi

Thessaloniki, Greece – July 2008 - December 2020

Owner & Operator Greek Crepa – Fast Food Eatery

Tbilisi, Georgia E.U. – September 2012-October 2014 EXPERIENCE

- Enhances customer satisfaction by promptly attending to their needs and providing personalized service.

- Maximizes table turnover rates by efficiently managing reservations and seating arrangements.

- Increases sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

- Maintains a clean and orderly dining area for an enjoyable guest experience.

- Coordinates with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

- Handles cash transactions accurately, contributing to balanced daily financial reports.

- Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.

- Consistently meets or exceeds performance goals related to sales targets, customer satisfaction ratings, - and order accuracy.

- Works with POS system to place orders, manage bills, and handle complimentary items. EDUCATION

Associate of Arts, Cosmetology January 2019

Iek Epanomis – Thessaloniki, Greece

H.S. Diploma May 2002

Rustavis Kartuli Gimnazia – Tbilisi, Georgia

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