Senior Underwriter High School

Education East Detroit High School Class of ****

Experience

University of Arizona Global Campus January 2024-Current

Financial Aid Certification Processor

oReview ISIR forms to verify students eligibility

oReview eligible awards and scholarships

oReview and updates NSLDS and COD as necessary

oMaintained 95% QC accuracy

oMaintained production qouta

CMG Financial June 2021-August 2023

Senior Underwriter

oDE certified, FHA designation

oUnderwriting of Fannie Mae, Freddie Mac loans

oUnderwriting of HELOC loans

oCultivate positive relationships with brokers as well as internal operations team

oConsistently exceeded goals each month of loans underwritten.

United Wholesale Mortgage, Pontiac, MI April 2019 – June 2021

Team Lead, Senior Underwriter

oLead team of 15+ underwriters

oAssume higher leadership role as necessary in absence of direct leader, lead division of 7-8 teams and team leads

oRanked #2 in 2019 and top 40 in 2020 out of 140 teams as measured by loan quality, client service, and production metrics

oHandle escalations from brokers relying on knowledge of Fannie Mae, Freddie Mac and FHA guidelines

oTrain new underwriters to review supporting documentation according to guidelines

oTrain Senior underwriters in review of credit, occupancy and income guidelines

oCoach and help build processes for underwriters to remain efficient in production

oCultivate positive relationships via monthly individual meetings to discuss team member strengths and opportunities

oDE certification, FHA designation

United Wholesale Mortgage, Pontiac,MI March 2017 – April 2019

UWII/Senior Underwriter

oUnderwrote broker loan based on Fannie Mae and Freddie Mac Guidelines

oExperience in interpreting and using guidelines for Fannie and Freddie

oReview credit to determine borrower eligibility

oReview multiple types of income to establish risk profile for borrowers

United Wholesale Mortgage, Troy, MI June 2016 – March 2017

Account Executive

oBuild long-term business relationships through conversational sales techniques

oAdvised clients on appropriate products based on in-house standards and varying mortgage guidelines

oGuided clients through UWM proprietary systems

One Reverse Mortgage, Detroit, MI November 2014-June 2016

Mortgage Banker

oEvaluate client qualifications, examine and analyze credit reports

oBuild and present solutions to meet client goals

oMaintained and expanded knowledge of FHA guidelines

oBuild rapport with clients through consistent communication and relationships

Comcast, Royal Oak, MI November 2013- November 2014

Communication Technician

oTroubleshoot, diagnose, and resolve technical problems; installation, communications, teamwork, service calls

oDevelop relationships, tailor products based on customer needs, provide continued excellence in customer care

oReceived performance-based recognition and awarded for best customer service

Activities

Wayne State Roller Hockey Sept. 2010 – June 2011

Forward

oElected Team Captain for Fall 2011 season

oSecond in team points

oMaintain positive attitude and support teammates

Skills

Proficient computer skills including Microsoft Word, Excel and PowerPoint

Excellent verbal communication skills

Strong leadership skills, frequently leading teams

Enthusiastic and people-oriented with strong interpersonal and teamwork skills

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