Customer Service Team Member
Resume:
KEONI STUBBS
**** **** ****, *** *******, TX
ad5p39@r.postjobfree.com
OBJECTIVE
Full-time enrolled college sophomore seeking employment for a company with growth opportunity where I can acquire, demonstrate and apply skills necessary to successfully benefit your organization. An experienced, reliable, motivated team leader with customer service, money handling, and supervisory skills that have effectively improved staff focus, efficiency and productivity in fast-paced environments. Quick learner who readily adapts to new work challenges.
SKILLS
Cash and Credit Card Handling
Money Handling - Deposits
Conflict Resolution
Communication
Team Player
Time Management
Critical Thinking
Quick Learner
Task Prioritization/Multi-tasking
EDUCATION
COLLEGE OF THE SEQUOIAS (COS)
GRADUATING JUNE 2025
EXPERIENCE
Michaels Arts and Crafts Cashier / Team Member
(Jan 2024 – Present)
Seasonal Floor Event Planner
Responsible for cash handling and maintaining accurate records of transactions and cash balances.
Handled customer complaints and resolved issues.
Demonstrated strong communication skills and building rapport with regular customers.
Convinced over 50% of customers to enroll in the store loyalty program.
Dickey's Barbecue Pi, Hanford, CA Shift Lead
(May 2023- Present)
Responsible for a shift supervising up to four personnel and handling customer complaints and resolving issues.
Trustworthy and responsible with possession of keys to open and close the store, along with being responsible for prepping for the next day or shift.
Responsible for training new employees in an understaffed, fast-paced environment.
Reports to all shifts early and prepared.
Effortless ability to multi-task while managing the team.
Trusted to receive deliverables and sign for them.
Michaels Arts and Crafts Cashier / Team Member
(Sep 2023 – Present)
Responsible for cash handling and maintaining accurate records of transactions and cash balances.
Handled customer complaints and resolved issues.
Demonstrated strong communication skills and building rapport with regular customers.
Convinced over 50% of customers to enroll in the store loyalty program.
Applebee’s, Hanford CA Host & Team Member
(May 2023 – Aug 2023)
Responsible for Managing waiting list for customers effectively.
Welcomed guests and escorted them to their tables.
Addressed customer requests and concerns.
Coordinated with staff members to support customer service.
Maintained neat and organized workstation.
Volunteer work experience
Legacy Basketball AAU Asst. Coach
(Summer 2021 and 2022)
Provided support to coach of young through high school children. Assisted with various group activities and practices.
REFERENCES
Jennifer Endecott
1767 W Humboldt Drive, Hanford CA 93230
Jemilah Stephens
ad5p39@r.postjobfree.com
Amanda (Applebee’s Manager)
(559) 583 - 8084
Other managers at Applebee’s are Rainey & Adrianna
Contact this candidate