Customer Service Food Safety

SKILLS

EXPERIENCE

Amy Dominguez

NANNY

773-***-**** ad5p24@r.postjobfree.com Chicago, United state 60601 Dedicated individual with experience in creating a wide variety of baked goods including breads, pastries, cakes, and pies. Proven track record of following recipes and adhering to stringent food safety standards. Passionate about producing beautiful, delicious baked goods that bring a smile to customer's faces. Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully ll the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.

Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

• Fast Food Customer Service • Customer Satisfaction

• Pastry Preparation • Product Availability

• Safety Codes • Reading Comprehension

• Catering Events • Food Safety and Sanitation

• Strong Organizational Skills • Sample Products

• Process Improvement • Monthly Inventory

• E fective Customer Service • Critical Thinking

• Recipe-Based Cooking • Supply Cost Control

• Food Rotation • Decorative Finishes

• Bakery Operations • Kitchen Equipment Maintenance

• Cleaning Procedures • Delivery Processing

• Food Safety • Storage Control

PASTRY LINE COOK

Volare Ristorante

Chicago, UNITED STATES

December 2022 - October 2023

• Managed multiple tasks simultaneously without compromising product quality or service times.

• Worked with other members of the kitchen sta f to ensure e cient service.

• Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.

• Decorated deserts and preped the station

• Served the deserts

• Hosts as well

• a waitress

• Collaborated with team members to complete tasks quickly and e ciently during peak hours of operation.

• Opened or closed kitchen as dictated by department scheduling.

• Memorized restaurant recipes to accurately and quickly prepare dishes.

• Stocked and maintained prep stations to reduce wait times and shortages.

• Communicated e fectively with co-workers to ensure timely delivery of orders.

• Pro ciently operated various kitchen appliances such as grills, ovens, fryers and other equipment.

• Utilized grills, fryers and ovens to heat food to appropriate serving temperatures.

• Maintained knowledge of menu items and ingredients to meet customer requests and dietary restrictions.

• Consistently maintained professional attitude when interacting with customers or team members.

• Accurately read food orders from tickets or monitors in order to prepare requested items correctly.

• Practiced safe food handling procedures in accordance with local health regulations.

• Assisted in the daily preparation of food items in accordance with recipes.

• Prepared dishes according to restaurant recipes and speci cations within set time frames.

• Adhered to health and safety standards of the kitchen environment at all times.

• Performed daily quality checks of ingredients used in preparation.

• Demonstrated ability to follow recipes, portion controls and presentation speci cations while preparing food.

• Trained newly hired line workers regarding store recipes and policies. COOK / CASHIER

Phalvz

Chicago, UNITED STATES

June 2022 - December 2022

• Worked with coworkers to complete tasks.

• Demonstrated ability to manage multiple tasks while remaining adaptable and exible.

• Responded quickly to meet customer needs and resolve problems.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Met deadlines while maintaining high-quality deliverables.

• Provided e cient and courteous service to customers at all times.

• Skilled in using various software applications and programs including Microsoft O ce and Adobe Creative Suite.

• Identi ed ways to improve e ciency in operations and implemented process changes.

• Troubleshot minor problems and reported larger technical issues.

• Experienced with social media and communications platforms.

• Performed routine and scheduled maintenance services.

• Performed general maintenance and repair.

• Sought continuing education opportunities to stay current with industry trends. CREW MEMBER

McDonald's

Chicken, UNITED STATES

June 2021 - June 2022

• Demonstrated ability to manage multiple tasks while remaining adaptable and exible.

• Responded quickly to meet customer needs and resolve problems.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Focused on learning new skills and staying updated with industry changes.

• Participated in ongoing training to enhance own job skills and knowledge.

• Provided e cient and courteous service to customers at all times.

• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

• Experienced with social media and communications platforms.

• Took orders in drive thru while carrying on orders EDUCATION

LANGUAGES

ABOUT ME

• Helped with inventory

• Customer service

• Cleaned lobby

• Translated to any non speaking English/Spanish customer in any ongoing situation HIGH SCHOOL DIPLOMA

Back of the yards college prep, Chicago, UNITED STATES Jun 2023

Extracurricular Activities

• Volleyball Team

HIGH SCHOOL DIPLOMA

Peace and Education, Chicago, UNITED STATES

Jun 2023

Extracurricular Activities

• Volley ball • Spiritual club

Spanish

Bilingual

My 1st language

• English

Bilingual

School education

• high school diploma at Peace and education at coalition

• currently attending Paul Mitchell The school at Chicago

Italian

Beginner

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