Data Entry Customer Service

MARC BLOUNT

Bronx, NY 929-***-**** ad5or7@r.postjobfree.com

SUMMARY

Dependable and quick learner individual with practical communication skills. Eager to learn with the ability to adapt quickly to challenges in an environment as a team player. Looking for a customer service/retail position. Willing to work with a flexible schedule.

SKILLS

Microsoft Office Suite

Data Entry

Upselling

Conflict Resolution

Emotional Control

Merchandising & Sales

Display Sales Tactics

Record Keeping

File Maintenance

Database Management

Typing 25 wpm

De-escalation Tactics

EMPLOYMENT HISTORY

Securitas New York, NY 01/2018-03/2022

Security Guard

Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises.

Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Called police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons.

Answered alarms and investigate disturbances.

Circulated among visitors, patrons, or employees to preserve order and protect property.

Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.

Operated detecting devices to screen individuals and prevent the passage of prohibited articles into restricted areas.

Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when the switchboard is closed.

Warned persons of rule infractions or violations and apprehend or evict violators from premises, using force when necessary.

Amazon New York, NY 5/2016-01/2018

Package Deliver

Loaded vehicles with listed goods, ensuring goods were loaded correctly and taking precautions with hazardous goods.

Unloaded and sorted items collected along delivery routes.

Planned and followed the most efficient routes for delivering goods.

Delivered messages and items, and packages, between establishment departments and to other establishments and private homes.

Sorted items to be delivered according to the delivery route.

Recorded information, such as items received and delivered and recipients' responses to messages.

Checked with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

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