beamjobs.com
MOSES OLORUNISHOLA
ADJUSTER
CONTACT
ad5oo4@r.postjobfree.com
**** ***** ***** ** ********* T
x 76007
EDUCATION
Pre- Degree
Mass Communication
Calabar Poly
Cross River
Adjuster License
Insurance
Texas Department of
insurance
SKILLS
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
WORK EXPERIENCE
Sales Manager
Davbis Ventures
Lagos
Created coaching strategy for sales development reps, leading to a new business performance that was 28% above plan for 2019 Reduced headcount by 11% while exceeding revenue goals by 18% Grew to lead and onboard a team of 4 operations analysts Oversaw the development of more robust reporting for the customer support team which improved customer NPS by 12% year over year Created and delivered presentations to decision makers, leading to a 27% improvement over expected lead conversion
Served as point of contact for customer resolution, successfully deescalating 95% of issues without management involvement SALES REPRESENTATIVE
JAFBIS INTERNATIONAL INC
May 2019 - July 2021 / Arlington
Provided expert customer service, resolving client issues and complaints within 3 days
Ranked in the top 13% of sales within the district every year Exceeded membership targets by 28% via creative networking techniques, keeping the customer experience the priority
Built and strengthened lasting customer relationships based on accurate price quotes and customer-centric terms
Promoted quick engagement with customers upon entry, increasing customer satisfaction by 45%