Data Entry Customer Relations

D’Aira D. Jackson

*** *********** **., **********, ** 62220

Cell phone: 618-***-****

Email: ad5on5@r.postjobfree.com

Skills

• Excellent Organizational Skills

• Strong Customer Relations Skills

• Computer Proficiency

• Data Entry

• Telephone Answering, 12-Line System

• Word Processing and Typing

• Filing

Phlebotomy Experience

EmpowerMe Wellness Lab, Mobile Phlebotomist, November 2022-August 2023

• Perform phlebotomy, positive patient identification, and positive patient interaction, proper collection and specimen integrity.

• Sort and process specimens received by the laboratory and proficiently handle all specimens in the lab.

• Coordinates a simultaneous series of tasks accurately, prioritizes work to complete within scheduled hours and established turnaround times.

• May perform registration, inventory maintenance, and other duties as assigned.

• Interpret physician orders and order tests in appropriate system.

• Assisting clients with lab ordering and other troubleshooting Quest Diagnostics, Phlebotomist, December 2017-August 2022

• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.

• Administer oral solutions according to established training.

• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.

• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.

• Obtain identification and accurately enter billing information and collect payments when.

• required, following corporate policies.

• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.

• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.

• Read, understand and comply with departmental policies, protocols and procedures.

• Assist with compilation and submission of statistics and data when required.

• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.

• Complete online and in person training courses timely. Phlebotomist, July 2017 – 2018, St. Mary’s Hospital, St. Louis, Missouri

• Collect, label, and distribute specimens of inpatients, outpatients, and non-patients for clinical testing and diagnosis.

• Respond to STATS with average TAT 30 minutes from order to collect

• Accurately label blood specimens

• Complete "In lab" specimens as soon as possible after its printed

• Assist with other duties that corresponds to the overall function of the position Student Worker Assistant, Clerical, August 2015 – May 2016, University of Missouri-St. Louis, St. Louis, Missouri

• Sorted and filed reports

• Developed spreadsheets for tracking student information

• Coordinated appointments for the Advisors

• Oversaw badging of new students

Welcome Center Student Staff, Clerical, October 2014 – February 2015, University of Missouri-Kansas City, Kansas City, Missouri

• Scheduled tours for prospective students

• Escorted parents and prospective students on tour day

• Sorted and filed reports

• Followed-up with parents/kids to provide information about the school

• Distributed mail

Volunteer Secretary, Clerical, May 2014 – July 2014, St. Elizabeth’s Hospital, Belleville, Illinois

• Assisted nursing staff

• Escorted patients/visitors

• Helped with fund-raising efforts

• Provided Concierge services at various information desks

• Performed non-clinical volunteer rounding

• Assisted with various clerical duties

Education

• Health Sciences Program, St. Louis Community College-Forest Park, August 2016

• Phlebotomy Program – St. Louis Community College-Forest Park, April -2017 – June 2017 o Clinical Internship – St. Mary’s Hospital – May 2017 – June 2017 o CPR Certification – July 2017

• Pre-Nursing Program, University of Missouri St. Louis – August 2015 – May 2016

• Pre-Nursing Program, University of Missouri Kansas City – August 2014 – February 2015 References Available Upon Request

Contact this candidate