Natasha Vikalo
Kitchener, Ontario
N2A-0A4
ad5omz@r.postjobfree.com
SPECIAL SKILLS
Working knowledge skills of computer languages (Basic and Visual Basic)
Advanced typing skills (45wpm), MS Office
Multilingual (English and Serbian)
Friendly, Punctual, Outgoing, Ability to work individually and as a team
Strong work ethic, Diligent, Focused
Experience
A to Z Cleaning Service/Kitchener Feb. 2019 – Present
Training new workers, Collecting cheques
Delegate work to staff, setting priorities and goals
Resolve customer complaints/answer customer questions
Review daily schedules to plan out cleaning routines and gather needed supplies
Check inventory for required supplies and make list for needed cleaning products
Complete routine maintenance checks, notifying management of needed repairs
Collected trash from floors within hallways, bathroom and work areas
Responded to emergency cleaning requests to meet client expectations
Money Mart/Bank Teller/Collection Calls/Mississauga Feb. 2009- Sep. 20015
Handled all monetary transactions, including cheques, deposits, transfers and withdrawals
Sending money through WU
Making collection calls
Maintained professionalism and performed customer service activities
AMG Logistics/Receptionist/Mississauga June 2002- Sep. 2004
Answering phone calls, dealing with orders and putting them into the system
Sending Bill payments and Region copies to St. Louis
Sending and faxing documents to the associates
Scanning vouchers, putting them into the bins
Dealing with return orders, putting them into the system
Sending some orders through the Purolator/Meyers
Education: Completed Grade 12/ Cameron Heights Collegiate Institute / Sept. 1998 – June 2001