Customer Service Call Center
Resume:
Monique McCullough
Jacksonville, Fl 32254
ad5omc@r.postjobfree.com
ad5omc@r.postjobfree.com
“Customer Service”
I provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. I have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. I know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.
I maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. The responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely so as not to endanger themselves, co-workers, vendors, or customers.
I work in cooperation with the Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. Position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Cook,line cook, prep cook,
manager, shift leader, team member, crew leader
•Location:
Ruby Tuesday, Whataburger, KFC, Mc Donald's, The Bolles School, Citi Bank- food Bev, Omni Hotel, Clayton State University,Popeys - February 1995 to June 2017
•Jobs:
TTEC- Customer Support CSRll
*AGR -Customer Service Representative Inbound- outbound Call Center support
*Time Customer Service inbound call center, sold magazines, business and legal reports, gov contracts, OSHA manuals,Safety committee
*Warehouse production worker, Quality Assurance and Quality Control officer, *CSC Security, Fast Track, Common Weather Security, Jag Stadium security- Jacksonville, FL
•EDUCATION
Vanguard High- Ocala,Fl-graduated 1997
ETCAE- trade school- Ocala, Fl- culinary
South University -BBA major in management -2021 to present
•SKILLS
Customer relations,Customer Service Skills,manager, team player- leader, organizational, pull orders, for production, box and rap pallets fill orders, run end of day reports, begging of the day reports, inventory, run kiosk, work under
pressure at high volume, understand customers come first, follow directions as there given, I can work with a diverse staff, listen and
follow directions, quick study, know how to handle difficult situation, eager to learn and advance, ambitious, determined to do the best job,take initiative when faced with a task, organized, get job done, work well as a team member, great supervisor, motivated and driven to do the best job possible
Contact this candidate