Client Service Project Coordinator

Aimee Gossman

408-***-**** ad5olh@r.postjobfree.com

Project Management Coordination & Operations Management Expert

Procurement Contract Management Vendor Management Compliance Project Close-Out

Cross-functional, dynamic professional with extensive hands-on experience aligning multi-faceted project operations with client requirements to ensure timely and complete project close-out.

Decisive, highly-organized, resourceful leader who combines superior project coordination and management skills with entrepreneurial zeal and commitment to industry best practices.

Thrives in fast-paced, deadline-driven environments.

A consummate professional who consistently delivers outstanding results whether collaborating as part of a team or contributing independently.

Systems: Condor, SharePoint, Smartsheets, TouchPoint, Livelink, SAP, Primavera Unifier, MS Office Suite, Adobe Acrobat, Google Office Suite, Oracle Procurement, PIVT, Salesforce, Webex, Zoom, Project Tracking & Accounting (PTA) System, Construction Analysis & Management Software (CAMS), and the Epicore Inventory Management System.

PROFESSIONAL HISTORY

2023 – ASML - San Jose, California - Colonial Staffing Group, Inc.

Senior Project Coordinator - May-September 2023

Facilitated regular team meetings to review project status, address issues, and align team members towards project goals.

Developed and maintained detailed project schedules, tracking progress and milestones to ensure project goals were achieved.

Implemented quality control measures to uphold project standards and deliverables, ensuring customer satisfaction and project success.

Prepared and maintained comprehensive project documentation, including project plans, status reports, and risk assessments.

2022 - Stanford Health Care - Option1 Staffing Services

Program Project Coordinator - Remote assignment for four months April-August 2022

Worked with Hospital Activations Team supporting multiple Project Managers

Managed project smartsheet trackers for multiple projects

Provided project support with scheduling meetings, creating meeting agendas and taking meeting minutes

2021 - Citibank Retail Division - Cumming Construction Corporation LLC

Assistant Project Manager - Remote assignment for nine months March-December 2021

Worked on retail construction projects for all Citibank locations providing support for all ATM/ADA upgrades.

Processed purchase orders, change orders, and closeout related documents. Enforced project data integrity and documentation standards set by the client.

Worked with client team members to produce bi-weekly reports pulling information from multiple sources and trackers relating to all projects to provide consolidated project status updates for upper management.

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2018 to 2019 - Google - Sunnyvale and Mountain View, California - Cushman & Wakefield U.S., Inc.

Associate Project Manager

Provide support for four Senior Project Managers for Google’s Silicon Valley locations tasked with gender neutral restroom conversions and infrastructure campus improvements. Oversee budgets from $500K to $5M per project. Process purchase orders, field change orders, project tracking, work plan schedules, and lead communication plans for meetings. Manage written reports and meeting minutes to key project sponsors, key stakeholders, and project team members. Ensure projects are executed in accordance with goals and deliverables as required by the client, Google.

Track project status and manage issues and risks including evaluation of progress/quality/costs. Enforce project data integrity and documentation standards.

Developed and implemented a new hire process. Met with 30 key stakeholders on campus including C&W and Google executives to analyze how teams interact. Identified pain points and sought advice for improvements. Rendered opinion for change to management which was instituted as a baseline for change to improve services to the client.

2015 to 2018: Genentech - South San Francisco, California - NESC Staffing Corporation.

Senior Project Coordinator / Closeout Expert

Provided full-scope project coordination services supporting design and construction teams at Campus of Genentech, a leading pharmaceutical company.

Responsible for critical project coordination and logistics from concept design through construction for 18 project managers, streamlining operations to deliver successful and timely project closeout.

Expertly directed multiple simultaneous cGMP projects valued between $5M and $100M, consistently facilitating timely closeout requirements within 180-day requirements.

Collaborated with Project Managers to ensure comprehensive coverage and delivery of an annual portfolio of 200+/- projects, proactively identifying and resolving critical path issues across all active projects.

Worked closely with PMs and external vendors to establish clear closeout deliverables at the end of construction (i.e., TOPs, As-Built packages, SAP requirements, etc.), communicating all processes and expectations to project managers and vendors.

Protected diverse stakeholder groups through development and management of project documentation and file storage structure, organize and lead project meetings, and manage timely completion and distribution of minutes.

Combined project management expertise with business acumen and technology skills to prepare shopping cart requests forms, track approvals, issue POs, and manage project calendars.

Contributed to the successful coordination of general contractor shutdown requests/notifications, and assist in badging/on-boarding project team members as well as other project requirements to facilitate timely execution.

Served as go-to for effective and timely resolution of vendor inquiries and requests for clarification, communicating any changes as needed throughout appropriate team members.

2013 to 2015: Kaiser Permanente - Redwood City, California - Cumming Construction Corporation LLC

Project Coordinator / Cost Analyst

Fulfilled a multi-faceted role directing finance and operations for the construction of a new 149-bed, 5-story hospital.

Streamlined financial operations while working with a capital projects team of 10 to 12 professionals, preparing and processing field change orders and change orders per approved change proposals, or as directed.

Updated and maintained database of contracts and invoices, ensuring critical accuracy and approvals through the Project Tracking and Accounting (PTA) system as well as the Construction Analysis and Management Software (CAMS), and other tracking tools.

Represented CCC interests while interacting among vendors and business partners to efficiently drive project closeout processes of all Consultant Contracts.

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2012 to 2013: Kaiser Permanente - Redwood City, California - Procurement Services Associates

Financial Coordinator / Contractor for Capital Projects Team

Recognized for expertise and commitment to success with fast-paced assignment of additional responsibilities.

Developed and delivered field change orders and change orders that included internal checklists in accordance with established policies and procedures relating to change proposals.

Worked closely with cross-departmental managers and teams to ensure accurate recording and data management of invoices and approvals throughout the multiple technology programs established for project tracking.

Tactfully and thoroughly resolved all inquiries and requests from vendors and business partners to facilitate positive relations and drive project success.

EDUCATION & PROFESSIONAL DEVELOPMENT

Business Administration West Valley College, Saratoga, California

Professional Development Certifications:

Sales and Marketing, Computer Software Application Programs Management and Supervision Basic Dangerous Goods Shipping by Air Computer Network Engineer "CNE" LAN Tech Specialist How to Be a Better Buyer Negotiating a Quality Contract How to Deal With Difficult People Effectively Interpersonal Effective Communication Skills Real Estate Program for Residential Property Management Certified Residential Management “CRM” Introduction to Property Management Navigating the Legal Maze Ending the Tenancy

Strengths & Distinctions:

Customer & Vendor Relations

Project Management & Closeout

Purchasing

Supply Chain Management

Liaison Expertise

Logistics

Safety & Compliance

Time Management

Organizational Skills

Creative Problem Solving

Administration Experience

Expansive Portfolio of Technology Tools

“Aimee has worked alongside dozens of project managers, owners, general contractors, engineers, architects, and drafters. She is unique in her ability to drive efforts to completion in the context of completing priorities and with limited authority. I have been particularly impressed by Aimee’s willingness to reach far outside the boundaries of her assigned role to get the job done.”

Jennifer K.

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