Customer Service Inbound
Resume:
Bryan cantrill
Experienced Customer Service
Representative
Seeking a Customer Service position where I can utilize my extensive experience in inbound customer service, active listening, and closing sales to enhance customer satisfaction and drive company success.
ad5oka@r.postjobfree.com
Work Experience
Customer Service
Alliancerx Walgreens
January 2018 - March 2024
- Handled inbound calls from patients, providing them with timely and accurate information. - Demonstrated strong active listening skills to understand patient concerns and provide appropriate assistance. - Contributed to the overall customer satisfaction by providing excellent customer service. Customer Service
Revana Fedex
January 2014 - December 2017
Taking inbound calls from account executives. Taking credit cards over the phone. Linking pricing to the new account to the reference number. Check duplicates on the accounts before making a new one. Inside Sales Representative
Sun Devil Windscreen Service
January 2013 - December 2014
100% commission Responsible for handling outbound calls to prospective customers and closing sales through relational sales approach Handling on average 100 outbound calls per day Customer Service Representative
McKesson
January 2006 - December 2008
- Managed inbound customer service calls, providing detailed information on pharmaceutical benefits and claims. - Utilized active listening skills to understand customer needs and provide appropriate solutions. - Assisted in closing sales and loan modifications, contributing to company revenue. Inside Account Executive
Landmarc Capital
January 2006 - December 2006
- Served as an Inside Account Executive, managing customer accounts and ensuring customer satisfaction. - Utilized selling services and pre-approval skills to drive sales and meet company targets. - Handled loan modifications and mortgage loans, contributing to the company's financial success. Loan Officer
Dana Capital
January 2005 - December 2006
TSR Loan Officer
First Finance
January 2003 - December 2004
Loan Originator
Accurate American Mortgage
January 2001 - December 2003
Education
northern arizona university
Bachelors, none
August 1968 - Present • flagstaff
- Studied Speech Psychology at Northern Arizona University. - Gained valuable knowledge and skills in communication and psychology, which have been instrumental in my customer service roles. - Developed strong active listening skills, which have been crucial in understanding and meeting customer needs. Skills
Inbound Customer Service Selling Services Pre Approval Closing Sales Loan Modifications inbound Active Listening McKesson Mortgage Loan
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