Retail Pharmacist Pharmacy Services

NWAMAKA NWACHUKWU

RETAIL PHARMACIST PATIENT-CENTERED CARE EXPERT

CONTACT

ad5oib@r.postjobfree.com

Brooklyn Park, MN

www.linkedin.com/pub/nwamaka-

nwachukwu/1a/971/28

EDUCATION

PharmD (Leadership Emphasis)

University of Minnesota

2015

Associate of Art/Pre-pharmacy

Tarrant County College

2010

Bachelor of Science

Food Science and Technology

University of Nigeria

2006

SKILLS SUMMARY

Deliver exceptional pharmaceutical

care through precise medication

dispensing, counseling, and patient

education as a Pharmacist with over

25 years of experience.

Employ advanced clinical

knowledge and expertise to ensure

accurate medication therapy

management and promote optimal

health outcomes.

Collaborate with healthcare

providers and patients to address

medication-related concerns and

enhance overall quality of care.

WORK EXPERIENCE

Retail Pharmacist

Fairview Pharmacy Services

2015 - current / Bloomington, MN

Achieved a 29% increase in revenue in 2016 through physician network referrals, vaccine and other clinical programs, and cross-promotion of pharmacy services to maximize prescription volume and improve patient experience. Collaborated with physicians and patients on medication dosage and drug interactions improving disease management compliance by 60%. Give immunizations, dispense prescription medications and provide medication counseling to patients on proper medication use, resulting in 10% increase in adherence and 15% decrease in medication errors.

Improved ERx and Beacon workflow efficiency and inventory management, resulting in a 12% reduction in stock discrepancies and a reduction in associated financial losses.

Implemented Quality Assurance checks and referrals to Medication Therapy Management, prescription saving assistance programs and recruitment in Investigational drug studies that led to 100% optimized patient care. Championed the research to implement welcoming environment and inclusiveness in the FPS Diversity, Equity, and Inclusion department that led to 95% retention of diverse patient population.

Promoted the pharmacy at 23+ functions, including college fairs and pharmacy association events, to recruit for pharmacy internships. Pharmacist-In-Charge, Temp (Full Time)

Fairview Pharmacy Services

2023 - 2023 / Bloomington, MN

Oversaw pharmaceutical operations ensuring 100% compliance with regulatory standards and best practices.

Collaborated with healthcare providers to optimize patient care and medication therapy management leading to 90% customer retention. Monitored pharmacy performance metrics, managed inventory and implemented 2 innovative solutions to automate PMP and Clinical data within ERx to enhance efficiency and increase customer satisfaction by 20%. Improved customer retention by 90% by utilizing therapeutic substitution protocol and implementing specific messaging to patients in real time on issues like manufacturer back orders, high cost of medications and change in drug manufacturers.

Reduced errors and adverse events by 15% by recommending systemwide quality improvement initiatives to promote patient and worker safety across FPS. Supported a team of 7 pharmacy technicians, 1 clerk and 2 pharmacists in fulfilling over 1500 prescriptions per week.

Trained new pharmacists and pharmacy technicians in ERx, Beacon and EPIC EMR systems, saving prescription processing time by more than 14 hours per week. Maximized team productivity and leveraged industry knowledge to deliver customer service excellence, increasing monthly sales by $6K+. Retail Pharmacist

Walgreens Pharmacy

2020 - 2022 / Robbinsdale, MN

Dispensed medications, provided medication counseling and collaborated with healthcare providers leading to 100% optimized health care delivery. Managed inventory, including medication ordering, stocking, and expiration date monitoring leading to increased customer satisfaction and 20% reduced error rates. Student Intern

Fairview Outpatient/Discharge Pharmacy

2012 - 2015 / Minneapolis, MN

Assisted in dispensing medications, compounding non- sterile medications, counseling patients, quality assurance checks, maintaining inventory and helping patients with medication inquiries. as a Student Intern rotating through Outpatient, Discharge, Specialty (Transplant and HIV), Compounding pharmacy, Coumadin Clinic, and Primary Care Clinics.

Worked with pharmacy liaisons for high-cost specialty medications to help reduce costs for patients leasing to 100% customer satisfaction. Contributed to a positive and collaborative work environment while gaining valuable hands-on experience in pharmacy operations.

Student Intern/ Pharmacy Technician

CVS Pharmacy

2012 - 2015 / St Michael, MN

Assisted pharmacists in immunizations, blood pressure checks, filling prescriptions, counseling patients, organizing medication shelves, and managing inventory. Created a routine for cleaning and organizing the workspace that led to 98% efficient pharmacy operations.

Student Intern (Ambulatory Care/Academia)

Women's Health Clinic - MHealth Fairview/Univ. of MN College of Pharmacy 2015 - 2015

Assisted MTM pharmacists in Women Health Integrative Clinic and adult mental health clinics to identify and resolve medication therapy problems. Developed blood pressure measurement rooming protocol for new and repeat Women's Health clinic patients that led to improved BP numbers in 95% of patients. Developed multiple women's health cases used in second- and third-year pharmacotherapy classes at the University of Minnesota College of Pharmacy. Student Intern (Managed Care)

Express Scripts Inc

2014 - 2014 / Bloomington, MN

Assisted Clinical Account Executives (CAEs) and Therapeutics Assessment P&T Committee division in creating custom solutions to Account Managers to help manage medication trends, close gaps in care, and improve member adherence by 90%. Assisted in the operational support and pharmacy benefit analytics of Commercial program business through Formulary and utilization management implementation.

Student Intern (Clinical Trials/Research)

DaVita Clinical Research

2014 - 2014 / Minneapolis, MN

Dispensed oral, sublingual, and compounded sterile medications for Phase I-III clinical trials under the direct supervision of a pharmacist. Explained study protocols in- depth to clinical trial participants and increased adherence to the protocols by 100%. Streamlined and reduced clinical trial patients’ screening time by 25%. AREAS OF EXPERTISE

· Medication Dispensing

· Patient Counseling

· Prescription Verification

· Medication Therapy Management

· Drug Interaction Management

· Clinical Knowledge

· Pharmaceutical Care

Inventory Management

· Patient Education

Regulatory Compliance

MN State Board of Pharmacy. 08/2015

BLS Healthcare Provider CPR

American Heart Association (AHA).

UNIV OF MN OHS-OSHA. 04/2015

AMCP Fundamentals of Managed

Care Pharmacy-v.2

AMCP. 04/2014

Certified Immunizer

Univ of MN-ACPE. 01/2012

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