Business Analyst Project Management

MAHEK DAVE

Irvine, California ***** https://www.linkedin.com/in/mahek-dave-61057a58/

949-***-**** ad5ofr@r.postjobfree.com

* * * * *

Business Analyst Strategy Analyst

QUALIFICATIONS PROFILE

Leveraging a multifaceted skill set and data-driven approach for business solutions and formulating strategies. Enthusiastic about delivering cost optimizing business solutions by approaching scenarios with diverse perspectives, analyzing the potential risks, and improving the business operations. Bringing a keen interest in business with strategies, markets research, financial analysis, and user psychology to the table. Navigating to 'What next' by critically and analytically evaluating 'That was Then' and 'This is Now' in today's rapidly evolving data driven business landscape, excel in nurturing client relationships, brainstorming strategic solutions, leading cross-functional teams, ensuring timely project delivery with precise project management.

AREAS OF EXPERTISE

Requirement Analysis Project Management Data Analysis Business Process Improvement User Documentation Strategic Planning Risk Assessment Market Research Competitive Analysis Communication & Presentation TECHNICAL ACUMEN

Tools Microsoft Office Suite Google Workspace Microsoft Visio JIRA Tableau Power BI Monday.com Lucid chart MindMup Balsamiq MySQL Slack Mantis Bug Tracker Canva Figma

Methodologies Agile Waterfall Use Case User Stories SWOT & PESTEL Analysis Poter’s Five Force Value chain Analysis Visualization Flowcharts Pivot Tables VLOOKUP HLOOKUP Wireframes User Acceptance Testing (UAT) Responsive Testing Beta Testing Languages HTML CSS JavaScript SQL WordPress Python Market Analysis Segmentation Positioning Conjoint Analysis Customer Lifetime Value. Financial Analysis Financial statements - Balance Sheet Income Statement Cash Flow Statement Statement of Owners Equity Capital Budgeting Technique – Internal Rate of Return (IRR) Net Present Value (NPV) Discounted Cash Flow (DCF) Cost Allocation Techniques PROFESSIONAL EXPERIENCE

Motel 6 Inglewood, CA, USA

Business Data Analyst July 2023 - Present

Conducting extensive market surveys to identify industry trends, competitor strategies, and customer preferences, resulting in actionable insights for strategic decision-making.

Develop and maintain dynamic reports and interactive dashboards using BI tools such as Tableau and Power BI, providing stakeholders with real-time visibility into key performance metrics and trends.

Lead data gathering and manipulating efforts utilizing various methodologies, ensuring data accuracy, completeness, and reliability.

Collaborate cross-functionally with teams including Marketing, Sales, and Operations to align data analysis with business objectives and drive initiatives for revenue growth and customer retention.

Defining and tracking KPIs to measure business performance and effectiveness of implemented strategies, resulting in a 40% increase in productivity and 35% reduction in operating costs.

Identifying opportunities for optimizing business processes through data-driven insights, leading to cost savings of 20% and streamlining of workflows.

MAHEK DAVE

Irvine, California 92614 https://www.linkedin.com/in/mahek-dave-61057a58/

949-***-**** ad5ofr@r.postjobfree.com

2 P a g e

Nyusoft Solutions LLP Ahmedabad, GJ, India

Business & Strategy Analyst April 2021- July 2022

Conducted thorough requirement analysis, collaborating with cross-functional teams, and interviewing clients, utilizing JIRA, slack and Trello for project management to ensure timely delivery.

Created Business Requirements Documents (BRD) and System Requirements Specifications (SRS) to document project scope and objectives.

Participated in various phases of the Software Development Life Cycle (SDLC), from requirement gathering to implementation and post-implementation support.

Conducted data analysis using Tableau, Power BI, VLOOKUP and HLOOKUP extracting actionable insights to drive process improvements and informed decision-making.

Employed HTML, CSS, JavaScript, and SQL to enhance user experience and implement front-end elements.

Lead the Performance Management System (PMS) project, wherein made strategies for the system, brainstormed the technical features and performance, created dashboards and UI/UX features for monthly, weekly, and annual operations, streamlining employee and HR processes.

Project planning using Gantt charts in Monday.com ensuring timely project delivery increasing 70% of revenue.

Developed three dashboard views (Daily, Weekly, Monthly) in the PMS to provide insights and streamline processes.

Generated KPI reports for data driven decisions in Performance Management System optimized 25% of business operations.

Led frequent client meetings, fostering collaboration, gathering feedback, and aligning software solutions with evolving needs.

Conducted market analysis and research employing Segmentation, Positioning, and Value Chain Analysis techniques, informing strategic planning and achieving 60% new customer segment.

Developed user documentation and manuals, created project presentations using Canva and operation flowcharts using MindMup, enhancing project team and user understanding.

Provided launch support, addressing client inquiries, and ensuring seamless integration.

Collaborated with teams to create flowcharts, wireframes, and functional requirement documents (FRD), for clear communication.

Implemented complex payroll systems, calculating monthly payments based on work, project timing, time taken for completion, extra time worked, bonuses, rewards, and day-offs, contributing to efficient HR operations.

Conducted Beta Testing using the Mantis bug tracker, to ensure software quality and user satisfaction.

Applied Porter's Five Forces analysis to evaluate market competitiveness and provided competitive advantage for the client’s unique software requirement generating 200% revenue growth. Amar InfoTech Ahmedabad, GJ, India

Business Analyst Oct 2020 – April 2021

Brainstormed project requirements, employing methodologies like Use Case and User Stories, and managed tasks using JIRA.

Utilized HTML, CSS, and JavaScript to enhance front-end functionality and user experience, for WordPress web development.

Conducted responsive testing and user acceptance testing (UAT) to ensure software quality.

Led client meetings, gathering feedback, and aligning software solutions with evolving needs.

Conducted market analysis, employing techniques like Segmentation and Positioning, to inform strategic decision- making and successfully helped to retain 30% of customers and acquired 50% new customers for the client’s business.

Developed user documentation and manuals, led presentation using Microsoft Visio and Canva, enhancing user adoption of software applications.

Provided launch support and post-implementation assistance, ensuring successful software integration.

Analyzed financial statements including Balance Sheet, Income Statement, and Cash Flow Statement to formulate financial strategies and achieved 30% cost optimization in business operation.

Conducted Cost Allocation Techniques to distribute expenses accurately. MAHEK DAVE

Irvine, California 92614 https://www.linkedin.com/in/mahek-dave-61057a58/

949-***-**** ad5ofr@r.postjobfree.com

3 P a g e

Emerging Coders Rajkot, GJ, India

Business & Strategy Analyst June 2016 – Sept 2020

Led brainstorming sessions with development teams, employing critical thinking and collaboration to translate requirements into actionable tasks.

Utilized tools like Lucid chart, Balsamiq, and Figma to create visual representations, wireframes, and prototypes for software solutions.

Conducted competitive analysis and market research, identifying strategic opportunities for software offerings based on Segmentation, Positioning, Conjoint Analysis, and Customer Lifetime Value generating 60,000 new customers.

Developed SWOT and PESTEL analysis, evaluating risks and opportunities for strategic planning and decision-making and targeted 50,000 new customers for client’s business.

Employed financial analysis techniques including Discounted Cash Flow (DCF), Internal Rate of Return (IRR), and Net Present Value (NPV) to evaluate project feasibility rendering 20% project cost cutting.

Managed projects using Agile methodologies, fostering effective team communication, and ensuring on-time delivery.

Designed the Performance Management System (PMS) to track check-in and check-out times for each user, generating KPI reports for informed decision-making.

Employed HTML, CSS, JavaScript, and SQL to enhance software functionality, collaborating with development teams.

Documented functional requirement documents (FRS) and created flowcharts and pivot tables in excel for visualization, enhancing communication across teams.

Provided launch support, post-implementation assistance, and ongoing support, ensuring successful software integration and client satisfaction.

Conducted Beta Testing and Responsive Testing to ensure software quality and user satisfaction. Ahmedabad Institute of Technology Ahmedabad, GJ, India Assistant Professor June 2015 – May 2016

Facilitated hands-on learning experiences, designed assignments to foster analytical thinking and problem-solving in various engineering contexts, and provided constructive feedback to support students' academic and practical engineering skills development.

INTERNSHIP

Selvel Media Ahmedabad, GJ, India

Market Analyst May 2018

Analyzed audience demographics, traffic patterns, geographic data, and market trends to optimize outdoor advertisement placement and strategies,

Implemented effective messaging, placement, and timing strategies and generated revenue worth $1 million, retained 100% and expanded into 50% of the new customer segment. EDUCATION

Master of Business Administration (2022 – 2024)

Westcliff University Irvine, CA, USA

Master of Science in Water Resources Management (2013 – 2015) Gujarat Technological University Ahmedabad, India Bachelor of Science in Civil Engineering (2009 – 2013) Gujarat Technological University Ahmedabad, India MAHEK DAVE

Irvine, California 92614 https://www.linkedin.com/in/mahek-dave-61057a58/

949-***-**** ad5ofr@r.postjobfree.com

4 P a g e

HONORS AND LEADERSHIP SKILLS

Show catcher in International Food Festival at Westcliff, USA, for the dance & singing.

Lead Organizer and Host for the awards night at Nyusoft Solution’s 10th Anniversary.

Nominated as “The Best Intern” for the Extraordinary Act of Service and Outstanding Student Leader at Selvel Media.

Coordinator for the International Water Resources Conference during master’s at L.D College of Engineering.

Senior Coordinator in Technical Festival at Gujarat Technological University, India

1st prize winner in Technical Festival during the undergraduate at L.D College of Engineering.

Lead Fundraiser for the Earthquake victims of 2001 Gujarat Earthquake.

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