Investigator Supervisor
Resume:
Eileen O'Connell
Experienced Professional: Compliance, Training, Coaching, Management
Chicago, IL 60643
ad5oe2@r.postjobfree.com
• Exceptional interpersonal skills with deep dedication to client satisfaction.
• Demonstrated strengths in managing people within the investigative, public and sport sectors.
• Experienced investigator specializing in overseeing and conducting confidential internal investigations.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security, Driver, Crisis Response Team
Huffmaster Crisis Response, Inc. - Clawson, MI
May 2021 to Present
Member of team providing services to ensure companies remain operational during crises. Caregiver
Home Health Services - Chicago, IL
2009 to Present
• Primary, full-time caregiver; managed meticulous schedule of appointments, hygiene, medicine, treatment and general home care.
• Assess patient's vital signs and assist patients with daily living activities.
• Facilitate daily activities for patients such as physical therapy, games and walks. Company Rep/appointment Setting
Gnade Insurance - Frankfort, IL
March 2019 to July 2019
While on leave from law firm, set appointments for all lines of personal and business insurance. Part time. Legal Assistant
Prendergast & DelPrincipe, Attorneys at Law - Evergreen Park, IL July 2015 to May 2017
• Left to care for my elderly father
Performed all tasks relevant to real estate and family law in boutique legal firm. Sales & Marketing Specialist
Dentist Profits, Inc - Chicago, IL
2007 to 2009
• Provide marketing strategies for private dental companies.
• Implemented national conferences with senior staff for high level clients.
• Set and exceeded goals, participated in intensive training regimen. Director of Disability Fraud
Cook County Sheriff - Chicago, IL
2006 to 2007
• Created unit at the direction of the Sheriff, designed mission statement, goals, budget, staffing.
• Interviewed and selected highly trained sheriff's deputies to investigate internal disability and workers' compensation abuses.
• Reported to and coordinated with city and state worker's compensation officials and law departments. Assistant to Vice President
BISA - Bridgeview, IL
1999 to 2005
• Managed and maintained the daily calendar of Vice President
• Duties included fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
• Assisted in processing and training of new employees; including verifying all credentials were properly completed for IRS and internal benefit programs.
Director of Training
Southside Catholic Conference
2004 to 2004
Commissioner of Volleyball/ASEP Training Instructor
• Illinois High School Association Volleyball Official
• Charter Member Southside Catholic Conference / Charter Member Chicago Gymnastics Association
• 2000 USA Volleyball Junior National Coach of the Year
• Grade School, High School, Adult Volleyball/Softball Official / youth volleyball, softball, gymnastics coach
(ongoing volunteer since (1974)
• Past President & Current Member, St. John Fisher Woman's Club; Mt. Carmel H.S. Mother's Club
• St John Fisher Athletic Association Board Member (1996-2006)
• Undergraduate Mentor, De Paul University, Chicago
• Men's Head Volleyball Coach, De LaSalle High School, Chicago (1994-1999)
• Education Coordinator, Volleyball & Dance Instructor - National Youth Sports Program - affiliated with the NCAA (1991-1996) Recognized as Program of Excellence by National membership, Richard J. Daley College, Chicago, IL
Developed, coordinated and conducted mandatory educational program in accordance with National Collegiate Athletic Association (NCAA) guidelines. Supervisor of Internal Investigations
Chicago Park District - Chicago, IL
1988 to 1994
• Investigated complaints filed against CPD Staff; Directed and conducted inquiries to identify and obtain facts regarding all acts of misconduct, coordinated and worked with multi-agency task forces to investigate employee misconduct.
• Compiled report of findings from results of investigation and submit to director for review. Made recommendations regarding disposition; testified at administrative and criminal hearings. Park Supervisor, McKinley Park
Physical Instructor, Ridge Park
Education
BS in Law Enforcement Administration
Western Illinois University - Macomb, IL
1978 to 1981
Skills
• Word (10+ years)
• Excel (5 years)
• Office Applications (10+ years)
• Microsoft Outlook (10+ years)
• Dictaphone (2 years)
• Acrobat (10+ years)
• Customer Service (10+ years)
• Interviewing (10+ years)
• Report Writing (10+ years)
• Supervising (10+ years)
• Negotiation (10+ years)
• Microsoft Word
• Clerical Experience
• Microsoft Office
• Public speaking
• Data collection
• Workers' Compensation
• Event Planning
• Sports Coaching
• Gymnastics
• Classroom experience
• Analysis skills
• Google Suite
• Search engines
• Presentation Skills
• Human Resources
Certifications and Licenses
driver's license
Assessments
Work style: Reliability — Expert
April 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Customer focus & orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Lifelong Volunteer for several organizations
• Special Olympics
• A New Direction (domestic violence prevention)
• Susan G Komen Foundation (Beverly Breast Cancer Walk for a cure member)
• KFK Scholarship Fund benefiting Mt Carmel HS
• Mt Carmel Alumni Mother’s Club
• Coordinate and deliver donations for 3 city homeless shelters
Contact this candidate