Customer Service Sales Associate

Gabriela Rodriguez

702-***-**** ad5o9w@r.postjobfree.com 228 Wisteria Ave Las Vegas, 89107

Summary

Friendly customer service professional with experience in consumer retail and office settings. Constantly demonstrate team work and professionalism and maintain a high level performance skill set.

Experience

The D Hotel & Casino Las Vegas, NV

PBX Operator 10/2021 – 02/2022

Offered strong customer service. I was the hotel operator for three casinos: The D, Circa, and The Golden Gate. Directed customers with hotel questions, and directions. Operated switchboard, intercommunication system and two-way means of communications. Resolved complaints in a positive manner. Answered all telephones calls within three rings in a friendly, efficient manner. Open communication with the house keeping department. Handled guest wake up calls. Assisted with non-registered guest investigations.

T-J MAXX Las Vegas, NV

Cashier/Sales Associate 07/2021 – 10/2021

Executed company policies, procedures and safety standards to ensure the proper cleanliness for customers and staff in accordance with COVID regulations. Experienced with a high volume of customers. In addition to working the sales floor and fitting rooms, greeted customers in a friendly manner. Answered and assisted with questions and concerns over the product. Handled all cash, credit card transactions.

Burlington Las Vegas, NV

Cashier/Sales Associate 04/2021 – 08/2021

Cashier experience. Organized and maintained the sales floor. Assisted with mark downs and fastened security sensors on clothing. Assisted store inventory management. Greeted customers in a friendly manner. Handled all cash and credit card transactions. Processed exchanges, returns, and refunds according to company policies.

New York and Company, Brand Headquarters New York Woodland, CA

Sales Associate 05/2016 – 09/2016

Provided excellent customer services skills. Assisted customers in identifying correct sizes. Provided product and brand knowledge to customers. Contributed to the overall display and presentation efforts to the store. Consistently met performance sales goals.

Skills

Computer skills

Word

Excel

PowerPoint

Fax

Xerox

Multi line phone

Bilingual/Spanish read and write

Cashiering

Opera operating systems

Money handling

Multi-tasking

Team work

Education

Everest College Las Vegas, NV

Criminal Justice - 01/2009 – 09/2011

Area Technical Trade Center Las Vegas, NV

Horticultural studies

Graduating Diploma – 06/2005

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