Security Guard Customer Service

KL KHADIJAH LOWE

Lake Worth, FL ***** 561-***-**** ad5o71@r.postjobfree.com

PROFESSIONAL

SUMMARY

Driven to achieve works well with others. A class D License security guard Trained at providing optimal protection for others to minimizing individual threats and removing dangerous items. Skilled at handling and resolving conflicts professionally.

Create a motivating environment to encourage teamwork and model good behavior. Adaptable to changes and able to work in diverse groups. Excellent at managing high volume workloads in rapidly changing environments. Successful at prioritizing tasks, maintaining organization and optimizing workflow.

SKILLS Safety and Security

Observant

Interpreting Procedures and

Instructions

Organized

Motivated

Customer service

WORK HISTORY SECURITY GUARD 06/2019 to 11/2020

Kent Security Services Inc. Delray Beach, FL

Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.

Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.

Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.

Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

SANDWICH ARTIST 01/2017 to 06/2019

Subway Greenacres City, FL

Maintained clean, sanitized and well-organized food preparation zones. Checked completed orders for accuracy and bagged meals for easy carrying.

Efficiently prepared sandwiches and other menu items for guests. Communicated menu item information and offered suggestions to promote featured products.

Assisted guests, including offering personable greetings and taking orders. Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.

CUSTOMER SERVICE CASHIER 08/2011 to 08/2015

European Wax Center Lake Worth, FL

Maintained current knowledge of store promotions and highlighted sales to customers.

Monitored self-checkout systems and provided assistance or intervention where required.

Maintained reports of transactions and greeted customers when entering and leaving establishment.

Handled approximately 30-50 daily credit and cash transactions for customers with accuracy and speed.

Maintained customer satisfaction while handling [calls] product returns quickly and professionally.

Greeting Guest Setting Up And Organizing Appointmets. EDUCATION High School Diploma 05/2011

Santaluces Community High School, Lantana, FL

CERTIFICATIONS Licensed Esthetician

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