Ashley Hawthorne
Tampa, FL 813-***-**** ad5o4q@r.postjobfree.com Attributes:
Honest and reliable professional with over ten years of experience in the medical industry
Ability to collaborate with medical teams to make quality patient care a priority
Calm demeanor, positive attitude, well organized, and able to manage time and prioritize tasks
Work experience:
HR Divisional Recruiter June2021- Present
Aston Health
Managed Scheduled and confirmed time for 44 Rehab & Nursing Centers
Maintain constant contact with our Administrative Staff at our various facilities to keep abreast of their changing staff needs
Conduct all training for new/incoming employees to the department
Publish vacant positions on the ATS, at the request of the Administrator
Monitor all advertisements for outstanding positons daily
Review resumes to verify certifications & education
Vetting candidates- Conduct preliminary interview, to verify they are compatible in reference to location, shift, salary & environment
Provide hiring manager with potential qualified candidates for open positions
Manage scheduled interviews for facilities daily
Verify valid clinical license with the Florida Department of Health (DOH) website
Pharmacy Resolution Specialist December 2017- January 2021
WellCare HealthP1an- WFH
Responds to escalated issues from physician's offices and pharmacies received through transferred phone calls to resolves those issues.
Enters pharmacy overrides into the PBS/RX Claims system based on approved guidelines.
Makes outbound calls to physicians and pharmacies.
Responsibilities also include miscellaneous special project work and trainings.
June 2016 December 2017
Scheduler
USF Health
Conducted and scheduled patients through USF service
Manage scheduled interviews for facilities daily
Review and verifying Authorizations procedures
Customer Service Representative February 2013 - March 2016
Health Plan Services- WFH
Accepted payments for health care plans and scheduled them to be withdrawn on specific date.
Created and mailed letters regarding billing and collections
Scheduled and confirmed doctor office appointments with patients