General Manager Customer Service

Yasmine Cherenfant

ad5o1k@r.postjobfree.com 786-***-**** Miami, FL 33169 https://www.jobcase.com/p/yasmine.cherenfant

Work Experience

General Manager

Tony's Restaurant and Catering

January 2003 - Present • Miramar

Monitor and maintain inventory *Maintain a positive work place *Planned/organized, and facilitate staff meetings *Monitor and maintain a positive work atmosphere to enhance effective customer service *Plan and organize a variety of catering functions

Case Manager

Family Resource Center of South Florida

August 2017 - December 2023

Ensure submission of FRC Interstate Compact for the placement of Children (ICPC) /out-of-Town Inquiries (OTI) packages and ensures proper submission and compliance. Acting supervisor when supervisor is out of the office. Served on interdisciplinary team to provide case management for children, adolescents. Develop individualized case plans Evaluate each case and select appropriate and timely referrals. Monitor and ensure successful completion of services. Attend court hearings, case reviews, staffings, and meetings, Ensure incident reports are completed accurately and promptly. Refer families to community resources and provide linkages with necessary treatment providers. Assist families with identifying and removing barriers that prevent children from remaining or being returned home. Assess child and family'safety and risk. Plan, conduct, and monitor documentation (case plans, judicial reports, and home study reports) . Community and Social Service Specialist

Full Caae Manager

FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES

October 2016 - December 2023 • FL

General Manager

TONY'S RESTAURANT

January 2003 - December 2023 • Miami, FL

Monitor and maintain inventory Maintain a positive work environment to enhance effective customer service Plan /organized, and facilitate staff meetings Plan and organize a variety of catering functions

Child Protective Investigator

Family Resource Center of South Florida

October 2016 - August 2017

Conducted investigations regarding allegations of abuse, neglect, abandonment, or exploited children Working closely with law enforcement Engaged with families to understand the family's perspectives about family dynamics, challenges, and solutions, identify needs and determine the level of intervention needed to include voluntary services or court ordered dependency services Assessed danger threats, child vulnerabilities and caregiver protective capacities to determine whether a child was in a safe environment Developed impending danger plans based on analysis of danger threats in operation Arranged emergency placement for any child that could not safely remain in the home Prepared court documents in coordination with Children Legal Services and testified in court

Community and Social Service Specialist Child Protective Investigator

October 2016 - June 2017

Performed tasks in accordance with laws, rules, regulations, policies and requirements applicable to state and federal laws and procedures *Conducted investigations regarding allegations of abuse, neglect, abandonment or exploited children *Worked closely with law enforcement *Collected information through observation and interviews with children, parents, relatives, neighbors and other parties associated with cases as well as analysis of criminal, past service history and other records *Engage families to understand the family's perspectives about family dynamics, challenges and solutions, identify needs and determine the level of intervention needed to include voluntary services or court ordered dependency services *Assess danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe *Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation *Managed and modified safety plans as necessary during the courses of the investigation *Arranged emergency placement for any child that cannot safely remain in the home *Notified state attorney, law enforcement, child protective team and other required individual as appropriate *Completed risk assessments on families *Present safety plans for and present danger assessment for case management transfers *Prepared court opening documents in coordination with Children Legal Services and provide testimonies in court *maintain documentation in client records and report any indications of abuse, neglect or abandonment

Teacher

BROWARD COUNTY PUBLIC SCHOOLS

August 1999 - August 2015

August 1999 - August 2015 Fairway Elementary School/Lauderdale Manors Elementary School Teacher, 1st, 2n, 4th grades Developed and implemented daily lesson plans and assessments Incorporated technology and professional expertise in instruction Collaborated with colleagues Appointed grade level chair Planned and facilitated faculty, child study and grade level meeting Chaired school wide Sunshine Club Social Activities

Teacher

Fairway Elementary School/ Lauderdale Manors Elementary School

August 1999 - August 2015

1st, 2nd, 4th grade *Developed and implemented daily lesson plans and assessments *Incorporated technology and professional expertise in instruction *Collaborated with colleagues *Took anecdotal *Appointed grade level chair *Planned and facilitated faculty, child study and grade level meeting *Chaired school wide Sunshine Club Social Activities

Basketball Official

Broward County Basketball Officials Association

January 2001 - December 2010 • Broward County, FL

Basketball Official

• Facilitated and judged basketball events ranging from elementary to high school levels

Broward County Officials Basketball Association

2001 - 2010 • FL

Basketball Official *Facilitated and judged basketball events ranging from elementary to high school levels

Child Protective Investor

Department of children and families

Teacher

Broward county school board

Education

Florida Memorial University

Bachelors, B.S. Degree Elementary Education

August 1999 - 2015

B.S. Degree Elementary Education

Florida Memorial University

Bachelors

August 1994 - August 1999 • Opa-Locka, FL

Skills

Coordination Creativity Analysis

Identify Needs Study Reports Positive Work Environment Hard Work Commitment To Excellence Facilitate Case Management Court Hearings

Maintain Inventory Determine Law Enforcement Dedication

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