Customer Service Management Experience

ENRIQUA BURTON-CRUZ

Elizabeth, NJ ***** ad5nxb@r.postjobfree.com 862-***-****

OBJECTIVE I have a strong desire to contribute positively to the workforce. Eager to learn and develop new skills while providing exceptional support and value to the team. Seeking a position where I can leverage my skills to contribute to team success through hard work, dedication, attention to detail, and a clear understanding of tasks and skills needed.

SKILLS & ABILITIES Customer service / computer skills / problem-solving and critical-thinking abilities / enthusiastic learner with a keen eye for detail / time management EXPERIENCE SECURITY LOOKERS

2014-2015

Planned, directed, and coordinated security activities to protect company assets, employees, guests, and others on company property

Investigated and resolved security breaches

Created and implemented security standards, policies, and procedures. CASHIER APPLEBEES

2012-2014

Processed payment (cash/credit) transactions for Customers

Assisted customers by providing information to resolve their complaints.

Answered questions and advised customers regarding their selections MAINTENANCE WESTFIELD DENTAL

2011-2012

Maintained safety & cleanliness of building floors by sweeping, mopping, scrubbing, or vacuuming.

Prepared and stored cleaning solutions, according to specifications by mixing water and detergents or acids in proper containers.

Organized and maintained staff seating and lighting conditions. EDUCATION Union County College, GED

Union County College, Computer Certificate

REFERENCES Available Upon Request

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