Sales Consultant Customer Service

Marat Mikhaylich

Sales Consultant

**** ******* ***. *** ***

213-***-**** ad5nw2@r.postjobfree.com

Results-driven Sales Consultant with over 10 years of experience in driving revenue growth through sales planning, client relationship management, and effective negotiation techniques. Proven track record of exceeding sales targets and building strong networks within the industry. Skilled in identifying client needs and recommending solutions that meet their objectives. Excellent communication and interpersonal skills, combined with a passion for delivering exceptional customer service. Seeking to leverage my sales expertise and industry knowledge to drive business success for a dynamic company. Professional Experience

Sales Manager

MGM Ventures, West Hollywood, CA January 2009 - March 2011 Internet Sales Manager

Toyota of Pasadena, Pasadena, CA April 2006 - November 2009 Sales Consultant

Miller Infinity, Van Nuys, CA November 2001 - March 2006 Education

Santa Monica College at Santa Monica, CA

Manage a team of sales representatives and provide support during consultations, and identify opportunities to improve performance.

Serve as the point of contact for customer service issues, manage client accounts, and improve client retention. Implement new sales strategies to expand market penetration and facilitate revenue growth. Coordinate with the sales director to develop and implement new sales strategies to expand market penetration and facilitate revenue growth.

Interface with clients to resolve escalated issues related to delivery of products, identify appropriate solutions, and improve client satisfaction.

Managed and developed a sales team, delivered training on upselling and consultative selling techniques, and improved close rates the team.

Deliver product demonstrations on a wide array of financing and leasing options, worked to close deals and to achieve monthly sales quota

Coordinate with customer accounts to ensure client satisfaction throughout the sales cycle Maintained a detailed knowledge of the features and benefits of a wide product range and explained key information to customers

Maintained communication with clients throughout the sales process, identify solutions to customer issues, and build long-term relationships, resulting in high client retention and referal rate Represented the company at industry events and conferences to support lead generation efforts and build a referral network, resulting in increase in new leads

Manage relationships with clients throughout all phases of the sales cycle Maintained communication with clients throughout the sales process, identify solutions to customer issues, and build long-term relationships.

Prospected for new clients using professional follow-up skills and networking Leverage professional networks and events to prospect for new clients, increasing the company’s client base Managed the sales process from prospecting to close and maintained enduring relationships, achieve a 100% client satisfaction rate.

Assosiate of Arts in Psychology September 1993 - July 1996 Fairfax HS at Los Angeles, CA

High School Diploma in General Ed September 1990 - June 1993 Key Skills

Negotiation Time Management

Communication Prospecting

Problem solving Customer Service

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