Customer Service/ PCA
Resume:
Monique L. Harrell
Cary, NC 27511
252-***-**** ad5nv1@r.postjobfree.com
Summary of Qualifications
Dedicated, hardworking, professional with supervisory experience in the food-service
industry/fast-paced retail environments.
Skills Summary
Personal Care Aide
Home Life Care Inc.
March 2023- Present
Greenville, NC
Summary: Monitor patient medication intake
Dress and bathe patient
Prep patient meals
Promote exercise
Assist with physical therapy and mobility as needed
Customer Service:
Jason’s Deli
Cashier/Delco
Assist team in performing packing orders to ensure readiness for orders to be delivered. Schedule orders, email receipts, answer phones, help delivery drivers get out the door on time
July 2011- July 2012
Wal-Mart
Customer service
Assist all customers by transferring money, processing bill payment, returning any items to the sales floor, clean the work area, keep restrooms clean during any down time.
Olive Garden
Bahama Breeze
Prep/server
Set up and stocking stations with all necessary supplies, prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces), cook menu items in cooperation with the rest of the kitchen staff, answer and follow executive or sous chef’s instructions, clean up station and take care of leftover food, stock inventory appropriately, ensure that food comes out simultaneously, in high quality and in a timely fashion, comply with nutrition and sanitation regulations and safety standards, maintain a positive and professional approach with coworkers and customers.
●Olive Garden (prep) July 2012 – July 2013
●Bahama Breeze (server)
February 2013- December 2015
It Works
Customer Service Representative/independent distributor
Answers inquiries by clarifying desired information, fulfills requests by clarifying desired information, maintains business representation through call database by entering information, following established procedures, resolves problems by clarifying issues, researching and exploring answers and alternative solutions; implementing solutions, escalating unresolved problems, hosting wrap parties, keeping inventory
November 2015- May 2017
References Available Upon Request
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